Head of Commercial

4 weeks ago

Edinburgh, United Kingdom AVPlacements Full time

**AVPlacements have a great role to offer as a Head of Commercial for a fantastic client of ours based in the Channel Islands.**

**Title: Head of Commercial**

**Reports To: CEO Direct Reports**

**Four Contract Hours: Full time (37.5 hours per week)**

**Commercial Location: Channel Islands**

**Role Purpose**:
To add value and growth by identifying and implementing new commercial opportunities, implementing new and managing existing commercial partnerships, optimising asset utilisation through network planning and scheduling, maintaining and growing revenue streams through the direction of the airline’s pricing and revenue management functions and ancillary revenue generation efforts, multi-channel marketing and distribution of the airline’s product offering, and management of the clients customer relations function.

**The Role: (Responsibilities and Tasks)**
- Develop and implement commercial strategies and product offerings according to company goals and objectives aiming to accelerate profitable revenue growth, informed by market research, benchmarking and analysis, and supported by detailed business plans.
- Ensure the optimal deployment of aircraft assets, maximising utilisation whilst optimising revenue. Collaborate across the organisation to ensure that aircraft scheduling balances crew cost, ground handling efficiency and maintenance schedules with revenue optimisation such to deliver the maximum level of profitability, whilst maintaining reliability and punctuality to required standards.
- Manage the airline’s slot portfolio and negotiate and manage airport usage agreements and associated cost across the airlines regular as well as ad hoc operations.
- Be responsible for the implementation of the Company’s pricing policies, prepare revenue budgets and associated metrics, manage budget attainment through revenue management practices, marketing & promotional activity, and implement corrective actions where necessary. Ensure that appropriate systems and measures are in place to ensure the highest level of revenue integrity and leakage avoidance are always in place.
- Monitor the performance of commercial activities using key metrics, at both a granular and at a macro-level, manage the delivery and development of commercial department resources, and prepare reports to inform ongoing and pro-active management decision-making.
- Understand the requirements of customers and key drivers of satisfaction to ensure their needs are consistently met, using Net Promoter Scores, customer feedback and best-practice benchmarking, amongst other ways, whilst complying with relevant consumer protection regulations.
- Build cohesive interline and code share relationships with other airlines to enhance network reach, whilst maintaining and developing own-metal operations to deliver sustainable (financial JOB & PERSON SPECIFICATION and environmental) and reliable air connectivity (scheduled, charter and ad-hoc) in compliance with the strategic objectives set by the Shareholder and in response to customer requirements.
- Responsible for the Company’s distribution strategy, inclusive of direct and indirect sales and customer service support channels (including call centres), across all customer segments (inclusive of the airline’s loyalty rewards program). Identify changes in customer needs and collaborate internally and externally to ongoingly evolve the Company’s distribution capabilities and reach and maintain and improve service standards whilst managing cost downwards.
- Be responsible for ancillary revenue generation and the management of associated partnerships, relationships (including with the broader hospitality industry) and suppliers (including SLA management).
- Collaborate with the Public Relations, Stakeholder Management and Communications function to ensure delivery of a multi-channel Marketing Strategy that is aligned to and supports the clients brand values and aims in a commercially and reputationally measurable manner.
- Active role in passenger disruption management and part of the Emergency Response Team. Balance Score Card (Accountabilities)
- RASK (Passenger revenue, cargo revenue, ancillary revenue, charter and Public Service Obligation revenue average fare, load factor, passenger volumes and market share) per budget.
- Aircraft utilisation (daily aircraft utilisation, available seat kilometres and available seats produced, sectors produced)
- Public Service Obligation and Lifeline route performance (capacity/frequency, reliability, profitability).
- CASK (distribution cost, marketing cost, airport charges, passenger disruption cost, departmental overhead) per budget.
- Route profitability per budget.
- Interline and/or codeshare revenue growth.
- Network reach improvement (scheduled, ad hoc, charter destinations served)
- Contact centre service level, customer satisfaction surveys (distribution channels, ancillary products quality).
- Punctuality (On Time Performance, flight canc

  • Head of Commercial

    1 month ago

    Edinburgh, United Kingdom EDF Limited Full time

    **_Energise your career, accelerate a net-zero future - #Renewablesjobs_** **_ The brief_** Following continued development of our offshore wind portfolio and to realise our ambitious renewable energy targets we have a fantastic opportunity for a best-in-class Head of Commercial. Reporting to the Director of Offshore and Ireland you will be responsible...

  • Head of Commercial Operations

    4 days ago

    Edinburgh, United Kingdom Wood Mackenzie Full time

    Company Description Wood Mackenzie are the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have been providing the quality data, analytics, and insights our customers rely on to inspire their decision making. Our dedicated oil, gas & LNG, power & renewables, chemicals, metals & mining sector...

  • Head of Events

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom The University of Edinburgh Full time

    Contract type: Full-time (35 hours per week)Open-ended: permanentAre you an experienced leader in the Events, Hospitality or Services sector looking for a fresh challenge? We have a fantastic opportunity to join our team as Head of Events and Development Projects, where you will be responsible for leading the Events part of our business, along with a...

  • Head of Commercial Operations

    4 weeks ago

    Edinburgh, United Kingdom Instinct Resourcing Full time

    Job Title: Head of Commercial Operations (Learning) Location: Remote Work Type: 6-month Contract Day Rate: Negotiable Sector: Education The Role We are working with a long-standing client who is looking for someone, whose day-to-day position would involve leading a team of professionals responsible for the delivery of online courses. This...

  • Head of Commercial Operations

    23 hours ago

    Edinburgh, United Kingdom Instinct Resourcing Full time

    Job Title: Head of Commercial Operations (Learning) Location: Remote Work Type: 6-month Contract Day Rate: Negotiable Sector: Education The Role We are working with a long-standing client who is looking for someone, whose day-to-day position would involve leading a team of professionals responsible for the delivery of online courses. This...

  • Senior C Software Engineer

    3 weeks ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Senior C Software Engineer. (Central Scotland) Sadly, no sponsorship support provided. Head Resourcing is working closely with our Space industry client to introduce additional talent to the growing team. These roles will be pivotal in the team, keeping close to the customers whilst also being a senior technical person in the team. The software must adhere...

  • Senior C Software Engineer

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Head Resourcing Full time

    Senior C Software Engineer. (Central Scotland) Sadly, no sponsorship support provided. Head Resourcing is working closely with our Space industry client to introduce additional talent to the growing team. These roles will be pivotal in the team, keeping close to the customers whilst also being a senior technical person in the team. The software must adhere...

  • Azure Automation Engineer DevOps

    6 days ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Azure Automation Engineer (Edinburgh or Leeds - Hybrid) Head Resourcing is pleased to be working with one of the leading retail banks in the UK who are looking for an experienced Azure Automation Engineer to join their team within the Infrastructure Engineering team, located in Leeds or Edinburgh. Mentorship: Support and develop the skills of junior team...

  • Azure Automation Engineer DevOps

    6 days ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Job Description Azure Automation Engineer (Edinburgh or Leeds - Hybrid) Head Resourcing is pleased to be working with one of the leading retail banks in the UK who are looking for an experienced Azure Automation Engineer to join their team within the Infrastructure Engineering team, located in Leeds or Edinburgh. Mentorship : Support and develop the...

  • Azure Automation Engineer DevOps

    1 week ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Azure Automation Engineer (Edinburgh or Leeds - Hybrid) Head Resourcing is pleased to be working with one of the leading retail banks in the UK who are looking for an experienced Azure Automation Engineer to join their team within the Infrastructure Engineering team, located in Leeds or Edinburgh. Mentorship : Support and develop the skills of junior...

  • Azure Automation Engineer DevOps

    1 week ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Azure Automation Engineer (Edinburgh or Leeds - Hybrid) Head Resourcing is pleased to be working with one of the leading retail banks in the UK who are looking for an experienced Azure Automation Engineer to join their team within the Infrastructure Engineering team, located in Leeds or Edinburgh. Mentorship : Support and develop the skills of junior...

  • Head of Events

    3 weeks ago

    Edinburgh, United Kingdom The University of Edinburgh Full time

    Contract type: Full-time (35 hours per week) Open-ended: permanent Are you an experienced leader in the Events, Hospitality or Services sector looking for a fresh challenge?  We have a fantastic opportunity to join our team as Head of Events and Development Projects, where you will be responsible for leading the Events part of our business, along with a...

  • Azure Automation Engineer

    1 week ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Azure Automation Engineer (Edinburgh or Leeds - Hybrid) Head Resourcing is pleased to be working with one of the leading retail banks in the UK who are looking for an experienced Azure Automation Engineer to join their team within the Infrastructure Engineering team, located in Leeds or Edinburgh. In this role, you will develop, test, and maintain...

  • Azure Automation Engineer

    1 day ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Azure Automation Engineer (Edinburgh or Leeds - Hybrid) Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. Head Resourcing is pleased to be working with one of the leading retail banks in the UK who are looking for an experienced Azure Automation Engineer to join their team within the...

  • Azure Automation Engineer

    6 days ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Azure Automation Engineer (Edinburgh or Leeds - Hybrid) Head Resourcing is pleased to be working with one of the leading retail banks in the UK who are looking for an experienced Azure Automation Engineer to join their team within the Infrastructure Engineering team, located in Leeds or Edinburgh. In this role, you will develop, test, and maintain...

  • Azure Automation Engineer

    2 days ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Azure Automation Engineer (Edinburgh or Leeds - Hybrid)Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.Head Resourcing is pleased to be working with one of the leading retail banks in the UK who are looking for an experienced Azure Automation Engineer to join their team within the Infrastructure...

  • Azure Automation Engineer

    7 days ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Azure Automation Engineer (Edinburgh or Leeds - Hybrid)Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Head Resourcing is pleased to be working with one of the leading retail banks in the UK who are looking for an experienced Azure Automation Engineer to join their team...

  • Azure Automation Engineer

    1 week ago

    edinburgh, United Kingdom Head Resourcing Full time

    Azure Automation Engineer (Edinburgh or Leeds - Hybrid)Head Resourcing is pleased to be working with one of the leading retail banks in the UK who are looking for an experienced Azure Automation Engineer to join their team within the Infrastructure Engineering team, located in Leeds or Edinburgh. In this role, you will develop, test, and maintain...

  • Azure Automation Engineer

    7 days ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Azure Automation Engineer (Edinburgh or Leeds - Hybrid)Head Resourcing is pleased to be working with one of the leading retail banks in the UK who are looking for an experienced Azure Automation Engineer to join their team within the Infrastructure Engineering team, located in Leeds or Edinburgh. In this role, you will develop, test, and maintain...

  • Azure Automation Engineer

    6 days ago

    Edinburgh, United Kingdom Head Resourcing Full time

    Job Description Azure Automation Engineer (Edinburgh or Leeds - Hybrid) Head Resourcing is pleased to be working with one of the leading retail banks in the UK who are looking for an experienced Azure Automation Engineer to join their team within the Infrastructure Engineering team, located in Leeds or Edinburgh. In this role, you will develop, test, and...