Billing Representative

3 weeks ago

Reading, United Kingdom opentext Full time

**OPENTEXT**
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

**Your Impact**:
**What the role offers**:

- Accountable to ensure your portfolio of orders meet /exceed billing targets, which requires accurate interpretation of complex legal agreements and ensuring PO’s meet the standards Peer audit reviews on work from contract through invoice; you successfully complete proper training of our junior team members.
- Partner with Sales and Collections to resolve billing and collections issues, including completing account reconciliations to ensure accurate and complete resolution to achieve month end, quarter end targets.
- Partner with Global Billing peers to drive end to end process and practice improvement to deliver on process automation goals.
- Responsible to effectively manage external customer/stakeholder inquiries on billing processes, internal controls and policies.
- Responsible to follow all internal controls and policies related to order processing and billing to protect OpenText’s brand.
- As a SME, work with project teams to deliver on acquisition integrations as required as well Identify and support continuous improvement initiatives, including ensuring your voice is heard for us to make the right changes to deliver on process automation goals.
- Assist in audits where required.
- As a SME, support work to ensure month end, quarter end targets are achieved.
- Deliver on other priorities as assigned to execute on the Billing mandate.

**What it takes to succeed**:

- University / College Degree with Accounting or Finance preferred.
- Previous experience in software billing function; global billing experience in the software services, or high-tech industry preferred.
- Strong working knowledge of billing systems and Microsoft products. Knowledge of SAP, and Sales Force would be an advantage.
- Strong customer service and business partner skills and experience & strong working knowledge of accounting principles and US GAAP Revenue Recognition.
- Demonstrated ability to present information logically and concisely to stakeholders at all organizational levels, both verbally and in writing; multi-lingual skills an asset.
- Excellent attention to detail and analytical ability.
- Demonstrated ability to train, utilizing change management methodologies to ensure your peers and stakeholders successfully use new processes.
- Ability to work under pressure, meet tight deadlines and work on and prioritize various deliverables.
- Demonstrated ability to drive a culture of learning amongst your peers and other stakeholder groups on best billing practices.
- Very strong organizational skills.

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