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Scheme Manager

4 weeks ago

Norwich, United Kingdom Reed Business Support Full time

We are looking for a Scheme Manager at one of our sites on a temporary basis, I would say initially for a period of four weeks, may be extended and could go perm

£21,242 - £23,341 per annum

The working week is Monday to Thursday 08.00-16.30 and Friday 08.00-15.30.

Job Purpose:
To deliver support and management services to residents living within sheltered housing schemes to enable them to live as independently as possible.

Main activities of the role: (This list is not exhaustive)
- Responsible for maintaining effective relationships with partner organisations, local authorities and other agencies throughout the region to ensure residents fully benefit from services either provided directly or via other organisations.
- To deliver tailored support to residents to enable them to live independently, ensuring compliance with any legislative or contract requirements.
- To monitor the welfare of customers through support planning and use of onsite alarm systems.
- To ensure that homes are let to qualifying applicants, meeting the Association’s lettable standard, complying with the Association’s nominations and allocations agreements with partner agencies and organisations.
- To maximise rental income and minimise rent loss and rent arrears by carrying out appropriate financial assessments at allocation and throughout the duration of the tenancy.
- To assist tenants in claiming relevant welfare benefits, maximising their income and ensuring rent is paid through appropriate methods.
- To monitor and administer the use of scheme Guest Room facilities, including the receipt of payments, issuing of receipts and forwarding of funds to the Association.
- Responsible for the delivery of support, tenancy, and estate management services to residents living in sheltered housing.
- To work with other professional and voluntary agencies to develop support strategies to enable them to live as independently as possible, whilst ensuring that their welfare is monitored appropriately.
- To work closely with the Tenancy Support Team and other statutory and nonstatutory services to develop and deliver a range of support services to customers to ensure tenancy sustainment and to improve life chances.
- Responsible for the allocation and letting of empty homes within sheltered housing in partnership with other departments and local authorities.
- To deliver the Association’s commitments in respect of anti-social behaviour in line policy and procedure, in partnership with the wider community and relevant statutory and non-statutory agencies

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