Tenancy Management Officer

2 months ago


Nuneaton, United Kingdom Seven Resourcing Full time

Seven Resourcing are looking for a temporary Tenancy Management Officer to work in Nuneaton. This position is initially for a period of 3 months and is paying £18.31 per hour (paid to you via an umbrella company).

**The role**:
The purpose of this role is to provide an effective tenancy management service to customers whilst ensuring they adhere to the terms of their tenancy agreement. In addition to provide a pro-active and customer focused tenancy management service; predominantly within a geographical area, and to ensure the delivery of an accessible housing service to customers that fulfils its legal and contractual obligations on its estates.

**Key responsibilities**:

- To be responsible for a range of tenancy management duties including; Sign up’s, property inspections for tenants giving notice, completing a transfer or mutual exchange, carrying out post tenancy visits to new and transferring tenants, accompanied viewings, investigations for tenancy amendments and managing the conversion of Introductory tenancies to Secure tenancies.
- To work closely with the Anti-Social Behaviour Officers to ensure that evidence is gathered in respect of potential and ongoing Court cases and Injunctions.
- To work with other housing teams to ensure void properties are let in accordance with the Council’s targets.
- Carry out investigations for abandoned properties and to liaise with other teams within the Council for evidence purposes
- To carry out routine inspections of estates, including liaison with the estate caretaking team and other teams within the Council.
- To identify and resolve customer issues by regular and visible presence on estates; ensuring our estates are safe and well maintained
- Ensure post tenancy visits are completed to achieve customer satisfaction targets
- To assist with the management of the Council’s mobile home sites.

**Applicant Requirements**:

- **Experience**:2 + years working within a similar role
- **Compliance**: Current DBS check and 2 x references.
- **Travel**: Clean UK driving license with the ability to commute to and from work independently.

**Working for Seven Resourcing**:
Established in 2011, Seven Resourcing is one of the UK’s largest suppliers of temporary health and social care professionals. Rated ‘Excellent’ on Trustpilot from 1900+ reviews, and with 20 major industry awards behind us, we take pride in knowing we can find you the best possible rates in a role you can be proud of.

INDSAM

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £18.31 per hour

**Experience**:

- similar: 2 years (required)

Work Location: In person



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