Civil Enforcement Officer

1 week ago

Harlow, United Kingdom North Essex Parking Partnership Full time

Do you enjoy working outdoors and keeping active?

Are you looking for a local government role, offering flexibility, great benefits and opportunities for personal and professional development?

Would you like to work on your initiative, assist the public and make a difference in your community?

The North Essex Parking Partnership currently have vacancies based in Harlow.

Permanent, Full-time, Part-time and Casual hours available.

Salary ranges from £24,591 to £26,452 for full-time contracts, and pro-rata for part-time and casual contracts.

**About Us**

The North Essex Parking Partnership (NEPP) is a council-run organisation which brings together all street-based parking services in North Essex.

Our aim is to administer the parking rules to a fair, proportionate and consistent standard in order to provide a service in a reasonable and responsible way.

The service is a partnership between Essex County Council and six city/district/borough councils:

- Braintree District Council
- Colchester City Council - who are the lead authority for the partnership
- Epping Forest District Council
- Harlow Council
- Tendring District Council
- Uttlesford District Council

**Day to Day Role**

The role of a Civil Enforcement Officer (CEO) is primarily to patrol restricted parking areas, car parks and on-street parking bays, giving advice to the public and issuing penalty charge notices (PCN) where appropriate.

Other responsibilities include:

- Protecting the safety and interests of all road users
- Patrolling parking restrictions on foot and by use of our fleet vehicles
- Resolving face-to-face customer enquiries
- Reporting issues with the road network to the appropriate authority

**About you**

We provide the necessary training and a nationally recognised parking enforcement qualification, so prior experience is not essential, though we are looking for applicants who have:

- A positive, polite and professional attitude
- Written and verbal communication skills
- Literacy, numeracy, and basic IT skills
- Confidence to work independently and as part of a team
- Resilience

Applicants _must _also have:

- A full manual UK driving licence
- Ability to walk long distances each day in all weather conditions. This is not necessarily required every day and will be dependent on the shift.

**What we offer**

As a member of the Civil Enforcement team, you will have access to various benefits including:

- 4 days on, 4 days off shift pattern as standard
- Flexible working options
- Attractive local government pension scheme
- Generous annual leave entitlement
- Excellent training, development and progression opportunities
- A wide selection of gym, travel and online retail discounts

**Want to find out more?**

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £24,591.00-£26,452.00 per year

**Benefits**:

- Additional leave
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Gym membership
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: COLREQ01110

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