Assistant Case Manager

2 weeks ago

London, United Kingdom NeuroHealth Case Management Services Full time

NeuroHealth Case Management Services is a successful and established company that provides case management for adults and children who have sustained life changing injuries including brain injury, spinal cord injury and amputation, within London, Home Countiesand The South of England. NeuroHealth helps implement, co-ordinate and manage medical, therapy and care services to aid rehabilitation, recovery, long term care and quality of life of its clients.

This opportunity is for a highly organized, efficient and caring individual to play an important role supporting our team of remotely based Case Managers. We are a growing, motivated and enthusiastic company that want to make a difference in our industry.We require an individual who can work efficiently under time pressure without compromising on quality, using the Microsoft Office suit and other company resources to provide assistance.

**JOB DESCRIPTION**

Hours: Full time - Mon to Fri 9.00am to 5.30pm with flexibility to meet needs of clients as required.

Location: NeuroHealth office in Clapham, London, with travel within London and surrounding areas as and when required.

**Salary**
- Employed £26,000 per annum basic
- Uncapped performance bonus of £1,200 - £3,000+

**Responsibilities**
- Achieve a minimum of 5.5 hours of billable case work each day.
- Complete detailed and accurate case notes using the case management system.
- Clear and concise verbal and written correspondence to multiple stakeholders.
- Support case managers in the day to day management of cases.
- Attend meetings/appointments with clients where required.
- Monitor and managing client cases in the case manager’s absence.
- Assist in sourcing services, treatment, accommodation and equipment for clients and managing referrals.
- Assist in the setup and management of care/support packages including the recruitment process, training and auditing of care records.
- Assist in the preparation of reports, referral letters etc.
- Maintain accurate case notes, billing records and client files.
- Support with and manage any queries from clients, solicitors, insurers or medical professionals.
- Service development and improvement.

**Qualifications, key skills and requirements**
- Educated to university degree level or higher - Essential
- 3+ years of clerical, secretarial, or office experience - Essential
- Experience of working in a client facing role - Essential
- Excellent written and verbal communication - Essential
- Evidence of working under time pressure and to competing deadlines - Essential
- Attention to detail and accuracy - Essential
- Evidence of ability to problem solve and use initiative - Essential
- Experienced in Microsoft Office suite of software - Essential
- Understanding of brain & spinal injury and associated needs - Preferable
- Experience in case management, therapy setting or health setting - Preferable

**Reporting to**
- Operations Manager and Client Services Manager

  • Manager, EMEA, Learning

    Found in: beBee jobs GB - 2 weeks ago

    London, Greater London, United Kingdom White & Case Full time

    Are you ready to make your mark as part of our Learning & Development team? Then you've come to the right place. At White & Case, we'll support you, give you responsibility and welcome you as an integral member of our diverse, international team from day one.As a member of the EMEA Learning & Development Team based in London, you will be integral in...

  • Senior Manager, Quality Management

    2 weeks ago

    London, United Kingdom White & Case Full time

    Are you ready to make your mark as part of our Learning & Development team? As a member of the EMEA Learning & Development Team based in London, you will be integral in supporting White & Case to deliver our 2025 vision of A Client Experience, setting us apart through Distinctive Client Experience, Compelling Offering, Future Proof and New Ways of Working. ...

  • Senior Manager, Quality Management

    Found in: Jooble UK C2 - 2 weeks ago

    London, United Kingdom White & Case Full time

    White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers and staff operating from more than 47locations, working in virtually...

  • Senior Manager, Quality Management

    2 weeks ago

    London, United Kingdom White & Case Full time

    White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers and staff operating from more than 47locations, working in virtually...

  • Senior Manager, Quality Management

    Found in: Jooble UK C2 - 4 days ago

    Central London, United Kingdom White & Case Full time

    Are you ready to make your mark as part of our Learning & Development team? As a member of the EMEA Learning & Development Team based in London, you will be integral in supporting White & Case to deliver our 2025 vision of A Client Experience, setting us apart through Distinctive Client Experience, Compelling Offering, Future Proof and New Ways of Working. ...

  • Senior Manager, Quality Management

    Found in: Jooble UK C2 - 4 days ago

    Central London, United Kingdom White & Case Full time

    Firm Summary White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers and staff operating from more than 47locations, working...

  • Manager, EMEA, Learning

    2 weeks ago

    London, United Kingdom White & Case Full time

    Are you ready to make your mark as part of our Learning & Development team? Then you’ve come to the right place. At White & Case, we’ll support you, give you responsibility and welcome you as an integral member of our diverse, international team from day one. As a member of the EMEA Learning & Development Team based in London, you will be integral in...

  • Assistant General Counsel

    2 weeks ago

    London, United Kingdom White & Case Full time

    Assistant General Counsel, New Business (12-month FTC) White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers operating...

  • Ccim Case Assistant

    5 days ago

    London, United Kingdom Department of Health and Social Care Full time

    **Details**: **Reference number**: - 279187**Salary**: - £30,366- London - £34,192 Leeds - £30,366**Job grade**: - Higher Executive Officer**Contract type**: - Fixed Term - Loan - Secondment**Length of employment**: - 10-11 Months depending on recruitment timeline (contract must end 31/03/24)**Business area**: - DHSC - Global Health - Supply...

  • Retail Shops Manager

    1 week ago

    London, United Kingdom Just in Case Full time

    Are you a motivated, experienced retail professional with a passion for leadership and a knack for driving results? Just in Case, a leading retailer of high-quality smartphone accessories with a growing presence in Italy, the EU, and the UK, is seeking a Store Manager to lead and inspire our team. We're thrilled to announce the opening of our second store in...

  • Junior Corporate Secretary

    Found in: beBee jobs GB - 2 weeks ago

    London, Greater London, United Kingdom White & Case Full time

    Firm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.With lawyers operating from more than 40 locations, working in virtually...

  • Manager, EMEA, Learning

    Found in: Jooble UK C2 - 4 days ago

    Central London, United Kingdom White & Case Full time

    Are you ready to make your mark as part of our Learning & Development team? Then youve come to the right place. At White & Case, well support you, give you responsibility and welcome you as an integral member of our diverse, international team from day one. As a member of the EMEA Learning & Development Team based in London, you will be integral in...

  • Manager, EMEA, Learning

    Found in: Whatjobs ES C2 - 3 days ago

    Central London, United Kingdom White & Case Full time

    Are you ready to make your mark as part of our Learning & Development team? Then youve come to the right place. At White & Case, well support you, give you responsibility and welcome you as an integral member of our diverse, international team from day one. As a member of the EMEA Learning & Development Team based in London, you will be integral in...

  • Manager, EMEA, Learning

    3 days ago

    Central London, United Kingdom White & Case Full time

    Are you ready to make your mark as part of our Learning & Development team? Then youve come to the right place. At White & Case, well support you, give you responsibility and welcome you as an integral member of our diverse, international team from day one.As a member of the EMEA Learning & Development Team based in London, you will be integral in supporting...

  • Assistant General Counsel, New Business

    2 weeks ago

    London, United Kingdom White & Case Full time

    Assistant General Counsel, New Business (12-month FTC) Firm Summary White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers...

  • Case Management Administrator

    8 hours ago

    London, United Kingdom Coast Partnership Full time

    **We have an excellent opportunity for a mortgage case manager!** We are delighted to be working with a fantastic London based Lender seeking experienced Case Managers to join the Buy To Let Underwriting team. **The role offers a really spectacular career path with a direct route into underwriting.** The position is full time, office based and offers 25...

  • Senior Manager, Environmental Sustainability

    2 weeks ago

    City of London, United Kingdom White & Case Full time

    Are you ready to make your mark as part of a global team, supporting Operations through Environmental Sustainability? Then youve come to the right place. At White & Case, well support you, give you responsibility and welcome you as an integral member of our diverse, international team from day one.The Senior Manager, Environmental Sustainability, will be...

  • EMEA Pro Bono Manager

    4 days ago

    London, United Kingdom White & Case Full time

    Firm Summary White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.With lawyers and staff operating from more than 47locations, working in...

  • EMEA Pro Bono Manager

    2 hours ago

    London, United Kingdom White & Case Full time

    Firm SummaryMake sure to apply with all the requested information, as laid out in the job overview below.White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges...

  • Case Officer

    6 days ago

    London, United Kingdom Gordon Yates Full time

    **Case Officer** We are currently recruiting for a Case Officer to start immediately an ongoing 6 Month temporary contract. working on a full-time basis - Hybrid working; Based in Kennington and is paying a competitive **£17 per hour.** **WHO WILL YOU BE WORKING FOR?** Our client is a well known health care council. **WHAT WILL YOU BE DOING?** **To...