Vehicle Service Advisor

3 days ago


Penrith, United Kingdom Sprint Recruitment Full time

**SERVICE ADVISOR**

**Location of the Service Advisor / Service Administrator / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator**: Penrith Cumbria

**Salary of the Service Advisor / Service Administrator / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator**: £25,000 to £35,000 inc OTE

**Hours of work for the Service Advisor / Service Administrator / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator**: Monday to Friday 08:30am - 17:00pm and a Saturday on a Rota 08:00am - 13:00pm

**Benefits for the Service Advisor / Service Administrator / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator**:

- A pension
- Medical Insurance
- Life Assurance 2 x salary
- Vehicle purchase discount
- Employee Discounts with the Network Benefits
- Holiday allowance of 23 days plus bank holidays rising to 25
- Plus many more benefits

My client, a large commercial dealership operating nationwide, are looking for an experienced and passionate Service Advisor / Service Administrator / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator to join their new depot in Penrith.

**The Service Advisor / Service Administrator / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator will be able to demonstrate**:

- Motor trade experience
- Desire to work in a fast paced and demanding environment
- Good understanding of Motor Trade
- High level of customer service
- IT Literacy
- Brilliant levels of communication written and verbal
- Enthusiastic, Team Player, Flexible.

**The Service Advisor / Service Administrator / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator responsibilities**:

- Service forward planning, booking, follow up and control
- Working closely with the Workshop Controller ensure work is booked and completed within agreed timelines and achieve satisfactory output per person/hour and best utilisation of workshop staff hours.
- Effective communication with customers in relation job booking, progress, additional costs and completion and final authorisation and order numbers.
- Effective administration including customer service records, compliance, reporting and invoicing.
- Ensure all the necessary and relevant information is on the job card and services sheets on the completion of jobs and they are legible for costing.
- Dealing with customer queries
- Attend, in person and online, all Company training courses and be always fully compliant.
- Ensuring the work environment including facilities are representative of the Brand.
- To understand key performance targets and support your colleagues and team to achieve them

**If you want to be a part of a forward thinking, growing company then please contact Danica Baker at Sprint Recruitment**

**Salary**: £25,000.00-£35,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Life insurance
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Penrith, Cumbria: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)

Work Location: In person

Reference ID: JO00125


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