Customer Service Adminsitrator
3 weeks ago
Customer Service Administrator
Guildford
6 month FTC
£25,000 - 30,000
Are you looking to join a fantastic organisation based in Guildford? Our client are looking for a Customer Service Administrator to join their growing team The purpose of this position is to support clients and provide an impeccable service on a daily basis.
The Customer Service Administrator will:
- Process all customer orders
- Review, confirm and deal with order entry of all incoming customer orders
- Address and resolve any issues that may arise
- Ensure all customer orders are invoiced promptly
- Manage stock adjustments
- Oversee returns and customer credits
- Liaise with customer and courier to arrange return of goods
- Issue credit notes to the customers
- Respond to customer enquiries
- Assist Sales teams with any administrative duties
To be considered for the Customer Services Administrator position you will:
- Have good education
- Maintain previous experience in customer service or administration
- Have outstanding communication skills both written and verbal
- Be fully competent in the use of Microsoft Office
- Have a supportive telephone manner
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