CRM Manager
4 weeks ago
**CRM Manager**
**£45,000 (potential to go higher, dependent on experience)**
**Manchester - Hybrid working**
Forward role are working with one of the leading Value Retailers in the UK to recruit a CRM Manager.
They are a one stop shop, selling everything from Women’s, Men’s and Children’s clothing to Homeware, Health and Beauty products and Electricals.
You will be joining a 100 strong marketing team in a newly refurbished office, reporting into the Product CRM Manager and well as leading a small team of executives.
There is lots of autonomy and opportunity to shape this role and zero micromanagement.
**Responsibilities**:
- Supporting the Customer team’s strategy through the delivery of best in class and optimised multi channel Salesforce campaigns that meet objectives around customer growth, retention and sales.
- Working with internal teams to deliver customer data selections that meet the commercial objectives of the Customer and trading teams and are legally compliant.
- Producing post campaign results, reviewing with teams and advising stakeholders on how to drive continual journey optimisation
- Managing key internal and external relationships to deliver the Retail objectives
- Leading and managing a team where there is a culture of high performance, and the potential of people is maximised
**What you will need**:
- Able to manage a mix of automated journeys and BAU daily commercial messages
- Is comfortable dealing with a high volume of customer activity on a daily basis
- Enjoys a varied role and can flex between creative, planning and analytical tasks
- Not scared to bring forward new ideas and ways of working
As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of currentpermanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.
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