Dynamics CRM
2 weeks ago
Job Description Our client is a market leading premium ecommerce brand with growth firmly on their agenda.
An opportunity has now arisen for an experienced CRM specialist to join their marketing team to truly become the voice of the customer, managing customer communications across every touchpoint.
Be the brand, category and competitor expert: identifying strengths & weaknesses and actioning tactics to ensure they are competitive and grow market share
Develop & optimise the brand communications throughout the customer journey, taking ownership & executing the customer comms/ CRM strategy, working with channel owners to deliver against set KPIs
Manage marketing communications and campaigns, working with the Performance Marketing, Brand and Content teams, plus external agencies
Manage all aspects of customer comms, establishing a core CRM strategy
Grow, manage and develop a high performing CRM team
For much more information on my client please apply immediately
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