Customer Service Advisor
2 weeks ago
'''Job Overview:'''
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and assisting them with their service needs. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering top-notch customer service.
'''Duties:'''
- Provide excellent customer service by promptly and courteously responding to customer inquiries and resolving issues
- Assist customers with financial service inquiries
- Analyze customer needs and recommend appropriate financial products or services
- Collaborate with other team members to ensure a seamless customer experience
'''Qualifications:'''
- Previous experience in a customer service role
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and ability to analyze customer needs
- Detail-oriented with the ability to multitask and prioritize tasks effectively
**Job Types**: Full-time, Permanent
Pay: From £22,000.00 per year
**Benefits**:
- Free parking
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Halifax: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: Customer Service
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