Customer Training Specialist
4 months ago
**Job Title**: Customer Training Specialist
Intuety are seeking a dynamic Training Specialist to deliver comprehensive training on our AI- powered risk assessment and corporate memory platform to clients. Conduct engaging virtual sessions for individuals and large groups, ensuring clients effectively utilise our software.
**Responsibilities**:
- Develop engaging training materials, manuals and knowledge articles.
- Deliver virtual and occasional in-person training sessions ranging from 1-2-1 sessions to large groups.
- Deliver guided evaluations of the platform to sales prospects
- Tailor training to meet client needs.
- Present information clearly and concisely.
- Address client questions.
- Stay updated on software features and industry trends.
- Build and maintain client relationships.
**Requirements**:
- No training experience required however, confidence and willingness to learn.
- Computer literate.
- Some familiarity with software platforms.
- Strong presentation and communication skills.
- Adaptability for virtual and in-person training.
- Problem-solving and customer service abilities.
- Excellent organizational and time management skills.
**Salary**: £18,000.00 per year
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Port Talbot, SA12 7AX: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Customer Training Specialist
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