Complex Care Coordinator

3 weeks ago


East Sussex, United Kingdom Sussex Community NHS Foundation Trust Full time

It’s an exciting time for our Urgent Community Response (UCR) Service as we continue to build on our successful model. UCR services work with patients in their homes across West Sussex communities to avoid hospital admissions and support those being discharged home.

Our multidisciplinary teams work flexibly to provide a 7-day service, 365 days a year, between 8am and 8pm. They deliver:

- A rapid response to people in the community who are experiencing acute episodes of ill-health.
- A supported discharge service to facilitate timely hospital discharges.
- Acute reablement for up to 10 days, supporting people to achieve functional goals and work towards independence with activities of daily living.

We are looking for Complex Care Coordinators to join us. The focus of this role is providing prompt and efficient co-ordination and administration support to a multi-disciplinary team (MDT) to assist specifically with patient flow.

So, if you’re an enthusiastic and motivated individual looking be part of a team providing excellent cutting-edge urgent community care, we’d love to hear from you

You will work alongside the Operational Team leads to reduce delays andmonitorpatient flow through the UCR pathways, whilstliaising withadifferent professionalsacross West Sussex. You will beprovidingregular updates on patient progress and any common themes you have recognised as an issue as part of inter-agency meetings.

The team works closely with other services within Sussex Community NHS Foundation Trust, as well as our acute and community partners, GPs, South East Coast Ambulance Service (SECAmb), adult social care and voluntary and third sector organisations.

Why work for us?
- Positive 2021 NHS Staff Survey results with compassionate culture and leadership, and support for staff wellbeing, scoring highly
- Rated ‘Good’ with 'Outstanding’ features by the Care Quality Commission (CQC)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- A great variety of working environments, in the community, in patients’ homes and in our community hospitals
- Excellent training and development opportunities
- Real Living Wage Employer, with great rates of pay
- Supportive flexible working patterns such as part time, flexi time, annualised hours etc.
- Supportive team environments
- Cost-effective and convenient workplace nurseries in Crawley, Hove and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Accredited Level 3 Disability Confident Leader, committed to creating inclusive workplaces
- Access to a wide range of benefits and discounts for NHS staff

Further information is available in the attached job description and person specification.


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