Customer Service Agent

3 weeks ago


Haywards Heath, United Kingdom First Recruitment Services Limited Full time

Customer Service Agent

Permanent role - office based. Mon-Fri 0900-1700 - no weekend working

Haywards Heath - very close to public transport links

Salary. £22000 plus very good company benefits.

We are delighted to be assisting our established and reputable client as they seek to recruit an additional customer service agent to join their team.

This is a great opportunity to join one of the best employers in Mid Sussex who offer a really friendly and positive working environment along with strong opportunities for training and ultimate career progression.

**The role**:
You will be responsible for providing high quality customer service to clients

You will handle inbound and outbound customer contacts (NO SALES CALLS), answering questions and resolving any complaints / queries. You will also process orders via all contact methods.

You will be fully trained in all systems you need to use and given in-depth knowledge of the products and services being offered.

As a team player within a busy customer service department, you will be expected to:

- Switch between inbound and outbound work as necessary - no selling.
- Work with local and remote team members
- Maintain a high level of knowledge across different products and systems

**The person and key skills required**:

- Great communication skills - both verbal and written
- General IT literacy
- Be a willing & supportive team player
- Good time management and ability to multi-task

**Knowledge and Experience required**:

- Good general level of education
- Customer service experience preferred but not essential
- Some office experience preferred but not essential
- Excellent verbal and written communication skills
- Fast and accurate keyboard skills
- Responsible and motivated to achieve highest standards

This is a brilliant customer support / admin role working for a superb business

First Recruitment Services is acting as an employment agency on behalf of this vacancy


  • Trainee Estate Agent

    4 weeks ago


    Haywards Heath, United Kingdom Connells Group Full time

    At **Connells**, part of the Connells Group, we're looking for a highly motivated **Trainee Estate Agent **to go out as a **Canvasser** and conduct **viewings **for our residential sales team in branch in** Haywards Heath**. OTE- £25,000 - Uncapped Commission - Career Progression **A quick look at the role** In this role you will be helping potential...


  • Haywards Heath, United Kingdom Page Personnel Finance Full time

    You'll be handling inbound and outbound calls, managing customer expectations and hitting KPIs **Client Details** Our client based in Haywards Heath are looking for a new Customer Service Advisor to join their customer service team. **Description** **The Main Responsibilities for a Customer Service Advisor** - Admin tasks - Managing inbound and outbound...


  • Haywards Heath, United Kingdom Solutions 2 Recruitment Full time

    Customer Services Manager. Salary £35K to £37K plus excellent benefits package including enhanced holiday days.Monday to Friday - 40 hour week. No weekends. Car owner driver essential due to rural location Our successful and established client is looking for a skilled and experienced Customer Services Manager to join their team supporting retail and...


  • Haywards Heath, United Kingdom BCT Resourcing Full time

    Customer Services Manager. Salary £35K to £37K plus excellent benefits package including enhanced holiday days. Monday to Friday - 40 hour week. No weekends. Car owner driver essential due to rural location. Our successful and established client is looking for a skilled and experienced Customer Services Manager to join their team supporting retail and...


  • Haywards Heath, United Kingdom Fox & Sons Full time

    **OTE £22,000-£25,000(Uncapped Commission) — Career Progression.** **Fox and Sons Estate Agents** are part of **Sequence Home**, one of the largest and most successful estate agency and property services providers in the UK. We operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group...


  • Haywards Heath, United Kingdom First Recruitment Services Limited Full time

    Customer Service Executives Full time permanent role - office based Mon-Fri 0900-1730 Haywards Heath. Parking available on site along with free nearby street parking - close to railway station and local transport links. **Salary**: £23000-£24000 per year plus excellent company benefits. 25 days holiday plus all UK bank holidays. We are delighted to be...

  • Estate Agent

    1 month ago


    Kings Heath, United Kingdom Connells Group Full time

    OTE: £23,000, Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Kings Heath **working in our well known **Dixons **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...


  • Haywards Heath, United Kingdom Petcover EU Limited Full time

    **Holiday**: 25 days (plus UK bank holidays) **Hours of Work**: 37.5 hours per week **Location**: Office based - Haywards Heath, West Sussex **Job Overview & Responsibilities** Looking for a new challenge? A challenge that includes a daily mix of customer service, sales and administration? An exciting opportunity has opened for an individual to grow,...


  • Haywards Heath, United Kingdom Petcover EU Limited Full time

    **Holiday**: 25 days (plus UK bank holidays) **Hours of Work**: 37.5 hours per week **Location**: Office based - Haywards Heath, West Sussex **Job Overview & Responsibilities** Looking for a new challenge? A challenge that includes a daily mix of customer service, sales and administration? An exciting opportunity has opened for an individual to grow,...


  • Haywards Heath, United Kingdom First Recruitment Services Full time

    This is an excellent opportunity to work for a very reputable, friendly, professional and successful business who are amongst the best companies to work for in Mid Sussex. This opportunity is available due to very strong business growth levels.Customer Services AdministratorFull time Permanent role - office basedMonday - Friday (Apply online only) (1 hour...


  • Haywards Heath, United Kingdom Ben's Gutters LTD Full time

    **Customer Service Trainee Wanted!** **Are you looking to start your sales career in a stable and Market Leader company? Then, we are looking for you!** We are not looking for experience, we are looking for your valuable results. You can easily show us some evidence of valuable results in your current or previous jobs. This job opportunity is ideal if you...

  • Estate Agent

    1 month ago


    Stockton Heath, United Kingdom Bridgfords Full time

    OTE: £23,000 - Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Stockton Heath**working in our well known **Bridgfords** estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?**: - Industry leading **training and...


  • Haywards Heath, United Kingdom Medserv Full time

    **About Medserv**: Medserv is an Irish company that was established by Cormac Loughrey in 2005, and has rapidly grown to become one of the largest companies specialising in medical billing and practice management in Europe. Our clients include hospital consultants of all specialties, GP's, clinics, as well as hospitals. **Role Overview**: **Duties and...


  • Haywards Heath, United Kingdom Medserv Full time

    Respectfully, we do not require the assistance of recruiters at this time_ About us Medserv is an Irish company that was established in 2005 and has rapidly grown as the largest registered company specialising in Medical billing in Ireland and the UK. Our clients include many of the top hospital consultants/consultant groups, including surgeons,...

  • Lettings Negotiator

    1 month ago


    Haywards Heath, United Kingdom Connells Group Full time

    OTE- £25,000 - Uncapped Commission - Career Progression At **Connells**, part of the Connells Group, we're looking for a highly motivated **Estate Agent **to join as a **Lettings Negotiator **to complement our fantastic residential Lettings team in **Haywards Heath.** **What's in it for you as our **Estate Agent /** **Lettings Negotiator?** - Industry...


  • Haywards Heath, United Kingdom Ambitious Resources Ltd Full time

    **Insurance Customer Service Executive Haywards Heath (Parking on site) Full time, permanent £21,000 - £24,000** **Immediate interviews!** Do you want to work for an expanding, well-established organisation that offers amazing training and a friendly and supportive working environment? We have a great opportunity within my client’s customer service...

  • Estate Agent

    1 month ago


    Kings Heath, United Kingdom Connells Group Full time

    OTE: £25,000+ Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Kings Heath **working in our well known** **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...

  • Estate Agent

    4 weeks ago


    Kings Heath, United Kingdom Connells Group Full time

    OTE: £23,000, Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Kings Heath** working in our well known **Dixons **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...


  • Haywards Heath, United Kingdom Rainbow Recruitment Services Full time

    Rainbow Recruitment Services are recruiting for a **Customer Service & Operations Executive **on behalf of their client, a friendly, fast-growing travel website business located just around the corner from **Haywards Heath** railway station. **The Role** We are looking for someone to help in consistently delivering exceptionally high levels of customer...


  • Haywards Heath, United Kingdom Rainbow Recruitment Services Full time

    Rainbow Recruitment Services are recruiting for a **Customer Service & Operations Executive **on behalf of their client, a friendly, fast-growing travel website business located just around the corner from **Haywards Heath** railway station. **The Role** We are looking for someone to help in consistently delivering exceptionally high levels of customer...