Field Service Executive

3 weeks ago

Oxford, United Kingdom The Curve Group Full time

**Join Our Clients Team as a Field Service Executive in Oxfordshire**

Our esteemed client specializes in pallet management and rental for food manufacturers and European distributors. With a rich legacy of over 25 years and an unparalleled personalized approach, they have established themselves as the premier European authority in pallet pooling.

**Job Overview**:
As a Field Service Executive, you will play a pivotal role in maintaining and expanding a network of cooperative drop points across a defined geographical area. Your mission will be to optimize recovery rates while minimizing losses by proactively guiding drop points to adhere to our client's asset return requirements.

**Key Responsibilities**:
**Drop Point Management**:
Establish and nurture strong relationships with drop points, leveraging goodwill to encourage efficient asset collection and recovery.

**Core Activities**:

- Strategically schedule visits to drop points based on risk assessments, audits, and action plans.
- Conduct regular visits to assigned drop points, adapting collection strategies, and verifying quantities.
- Review and update database details as needed.
- Investigate and resolve issues leading to underperforming drop points losing pallets, finding optimal solutions.
- Identify and address instances of unauthorized asset use in alignment with client guidelines, contributing to ongoing pallet recovery improvement.
- Collaborate with the Commercial team to spot business development prospects with retailers.

**Inventory Management**:
Perform required inventories as directed.

**Core Activities**:

- Plan and execute inventories according to plans provided by internal client contacts.
- Participate in customer inventories at their drop points when required (limited to specific countries).

**Key Skills**:

- Proactively seek opportunities to enhance products and processes within your scope of responsibility.
- Cultivate and strengthen relationships and partnerships both internally and externally.
- Effectively present and defend viewpoints, striving to achieve consensus and shared goals.
- Demonstrate active listening skills, extracting crucial information from conversations and engaging in meaningful dialogue.
- Possess persuasive abilities to advocate for ideas, opinions, actions, or decisions using compelling arguments and techniques.
- Exhibit independent thinking, even in novel or unfamiliar situations.
- Display excellent organizational skills, efficiently managing your own work while promoting collaboration within the company.
- Uphold universally accepted social and ethical norms in the workplace, inspiring confidence in your professionalism and integrity.

**Qualifications**:

- Proven ability to drive process improvements and embrace innovation.
- 3 years’ experience in Logistics and retail is good to have.
- Exceptional interpersonal skills for building alliances and partnerships.
- Strong communication skills, including effective argumentation and active listening.
- Ability to think independently, even in uncharted territory.
- Proficiency in organizing tasks and collaborating within a team.
- Office 365

If this sounds like you, please apply

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Work from home

Schedule:

- Day shift

**Experience**:

- Logistics: 3 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: On the road

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