Booking Agent

Your role

Working within a busy department you will be responsible for placing work bookings on behalf of Allstar customers that require vehicle servicing, repair and tyre replacement in to the Allstar ServicePoint garage

network.

What you'll be doing

allstar Business Solutions - ServicePoint Future Work Bookings

GENERAL DUTIES To comply with agreed procedures and ensure that all generated documentation is of the standard the business expects. You will want to work closely and effectively with your colleagues to assist them in performing their tasks. To carry out additional tasks as directed from time to time. Internal: Maintenance Controllers. Swindon Networks. Product Support Team. External: Existing customers

KNOWLEDGE & EXPERIENCE (Not essential): Experience working with and using 1Link Service network would be an advantage. Experience working in some capacity within the automotive maintenance sector. Knowledge and experience of service and repair schedules. Knowledge and experience of vehicle manufacturer warranties. Competent in Microsoft Office Excel and Word

PERSONAL CHARACTERISTICS REQUIRED Strong customer service skills. Excellent communication skills. Good creative thinker/creative problem solving skills. Manages well under pressure. Adaptable. Organised. Attention to detail skills. Team Player. Multi-tasking.

ADDITIONAL INFORMATION Working Week rota 37.5 hours, Monday to Friday 08:00 - 18:00. There may be a requirement in the future for this role to provide support to our customers on rota basis Saturday from 08.30-13.00.

LOCATION - Meriden (CV7)

About FLEETCOR

FLEETCOR is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

FLEETCOR is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.