Sales Consultant

2 months ago

Glasgow, United Kingdom Austen & Blake (Neve Jewels Ltd) Full time

**Sales Consultant**

**The Company**:
Established in 2018, here at Austen & Blake, we create made-to-order diamond jewellery with the support of talented craftspeople, bringing more than 200 years of experience to the realisation of our customers’ dreams. Be it a stunning ring, an elegant necklace or beautiful earrings, Austen & Blake craftspeople help people translate feelings into jewellery every day.

**About this role**:
We are looking for a part time 16 Hour Weekend luxury Jewellery Sales Consultant to join our successful sales team based in Glasgow.

Join us and be a part of our pursuit striving for excellence and work together with an exceptional team dedicated to delivering unparalleled beauty, craftsmanship, and joy to our loyal customers.

**How you’ll contribute**:

- Greet clients with warmth and professionalism
- Develop a comprehensive understanding of our jewellery collection, including the materials, design details, and craftsmanship that sets us apart.
- Proactively meet and exceed individual and team sales targets while maintaining a consultative and customer-centric approach.
- Deliver exceptional customer service at all times, ensuring that each interaction leaves a lasting positive impression.
- Work closely with team members and other departments to share insights, contribute to visual merchandising efforts, and collectively enhance the overall customer experience within the store.

**Qualifications, Skills & Experience**:

- Minimum of 1-2 years sales experience in luxury retail, preferably in the jewellery sector, with a proven track record of achieving and surpassing sales targets.
- Experience liaising with high-end clientele is advantageous
- Confident telephone manner
- Problem solving: employ critical thinking to identify possible solutions
- Ability to work in a fast-paced, dynamic environment while maintaining a high level of professionalism.
- A proactive and results-driven attitude, combined with a genuine desire to exceed customer expectations.

**Benefits**
- Competitive salary
- Commission
- Private Healthcare
- Access to 24hr Employee Assistance Programme
- Neve Jewels Group is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown._

**Job Type**: Part-time

Pay: £22,000.00-£23,500.00 per year

Expected hours: 16 per week

**Benefits**:

- Company pension
- Employee discount
- Flexitime
- Referral programme

Schedule:

- Weekends only

Supplemental pay types:

- Bonus scheme
- Commission pay

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person

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