Bar and Events Assistant

3 months ago

Gravesend, United Kingdom Age UK Kent Rivers Full time

To work at Age UK Kent Rivers, it isn't all about what qualifications or experience you have. For us, it's about your ability to show compassion and empathy for older people, and dedication to our core values as a charity - to make sure all older people are able to Achieve Life's Fullness.

If you would like to join a dynamic team of professional and caring people, making positive change to the lives of hundreds of older people each week, then get in touch to talk about our current vacancies.

Join us, and be the change we need to see in society, and take the time to #AskAboutAlf

We are looking for a **Bar and Events Assistant **who loves to go above and beyond for their customers to provide effective day to day and event support at The Clarendon Royal Community.

**Job Type**: Permanent, Zero-hour contract across a Monday - Sunday rota

**Hourly rate**: £11.44 per hour

**Location**: The Clarendon Royal Community, Gravesend

**Key Responsibilities**:

- To ensure professional and licenced cover in the hotel bar areas, always presenting a welcoming and attentive demeanour.
- To provide all items from the bar drinks range at all times, including hot drinks, cocktails and mainstream beverages.
- To provide licenced bar cover, during events, and as daily cover according to the rota.
- To assist in the smooth running of function and bookings for the restaurant / bar / function area.
- To fully utilise the organisations EPOS system for all financial transactions and services provided to resident and non-resident customers.
- To clear tables, wipe surfaces and assist with washing up to ensure ample glassware is available.
- To monitor and replenish stock levels as advised by the Bar & Events Supervisor.
- To check customers’ identification and age verification in line with “Check 25”
- To engage with customers and advise them about current promotions.
- To maintain a clean and organised bar area, including quickly responding to spills and other health and safety hazards.
- To support the Guest Relations & Hospitality Assistants in serving food and snacks where required.
- To carry out other reasonable tasks as set by the Group CEO from time to time in line with the spirit of the role description.
- Excellent Customer Service skills
- Creative flair for drink-making
- Demonstrating product knowledge and the ability to recommend drinks to customers.
- The ability to follow recipes accordingly.
- Time-management skills, effectively keeping up with bar orders
- Experience of cash handling and EPOS systems
- Attention to detail
- Active listening skills and a good memory for remembering different orders from different customers
- 18 years or older
- The areas covered in the Job Description are intended to provide an overall context to the role, and is not designed to be an exhaustive list of tasks._

**Benefits**:

- Petrol paid 45p per mile (when travelling to locations outside of your normal place of work)
- DBS and training all paid for by Age UK Kent Rivers
- Pension scheme
- Further qualifications
- Wellbeing scheme - Simplyhealth
- Blue Light Card

**Job Type**: Commission

Pay: £11.44 per hour

**Benefits**:

- Bereavement leave
- Company pension
- Employee discount
- Health & wellbeing programme

Schedule:

- Weekend availability

Application question(s):

- Are you 18 and over?

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

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