Parking Appeals Officer

2 weeks ago


North West England, United Kingdom Matchtech Full time

Delivery of the full range of complex technical and core administrative tasks to ensure all statutory documents, challenges, administration of representations, appeals and debt recovery functions are completed in accordance with legislation, the Environmentand Traffic Adjudicators guidelines, Council policy and within statutory timescales.
Work as part of a flexible parking administration service undertaking the full range of duties and reacting positively to peaks in workload across the whole service.
**People Management**
- No direct supervisory responsibility however there may be requirement to assist in induction and training of peers and new employees.
- Train new staff, agency, Apprentices and casual employees in Parking Software packages and service procedures to enable them to effectively perform their duties.

**KEY PERFORMANCE INDICATORS**
- Delivery of agreed PADA objectives.
- Delivery against agreed service levels
- Delivery against performance, productivity and quality targets.



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