Student Advisor

6 months ago

Telford, United Kingdom University of Wolverhampton Full time

As part of Registry Services, you will support the continuation, completion, retention, progression, and achievement of all students delivering an excellent student experience.

We are looking for a **Student Advisor**

You will be expected to provide excellent customer service and accurate and timely support, ensuring a positive student experience. You will be a confident communicator with the skills to provide clear and relevant information and to liaise effectively with colleagues across the university to provide and implement solutions, ensuring the student makes an informed decision, understanding any implications.

This is a permanent full-time post, where you will be required to work on campus 5 days per week, predominantly from the Telford campus. This is not a flexible role, as we must ensure that the advertised service is delivered to the students.

**Student Advisor Role and Responsibilities**
- To be the first point of contact for incoming student enquiries, referring to specialist services where required.
- To identify student behaviours and provide intervention to support student welfare.
- To develop a good understanding of university procedures and relevant processes to advise and support students.
- To support the student’s digital confidence in using University systems.
- To access University software/systems as necessary to respond to enquiries, book appointments and process administrative tasks and produce reports as required.

**Student Advisor Requirements**
- Excellent interpersonal skills including verbal, listening and empathy.
- Dedicated to providing a high standard of customer service, professional and approachable.
- Ability to work successfully with staff at all levels across an organisation to achieve results
- A confident communicator, with the ability to communicate effectively with people who are dissatisfied or distressed.
- Ability to assimilate complex information quickly and accurately and to convey the information to others.

Please note that due to the confidential and sensitive nature of the information you will have access to, the post cannot be fulfilled by anyone actively studying at the University, however graduates are encouraged to apply. This role cannot provide UK sponsorship.

**For further information about the role**

Interviews will be held **in December**

**The University of Opportunity for Students and Staff

  • Classroom Leadership Specialist

    1 month ago

    Telford, Telford and Wrekin, United Kingdom Excell Supply Ltd Full time

    Teach and Inspire with Excell Supply LtdA dynamic opportunity has arisen for a Cover Supervisor to join our team at Excell Supply Ltd. This role offers the chance to lead classes, develop teaching skills, and contribute to the education of students.We are seeking an individual with strong behaviour management skills, confidence in supporting students, and a...

  • Classroom Manager

    2 hours ago

    Telford, Telford and Wrekin, United Kingdom Excell Supply Ltd Full time

    Excell Supply LtdWe are seeking a dedicated and passionate Cover Supervisor to work across various schools, overseeing classrooms, following lesson plans, and managing student behaviour in a supportive and engaging environment.About the Role:This is an excellent opportunity for aspiring teachers or individuals who believe they have the skills and passion to...

  • Classroom Support Worker

    2 weeks ago

    Telford, Telford and Wrekin, United Kingdom Excell Supply Ltd Full time

    Role OverviewExcell Supply Ltd is currently seeking a motivated and dedicated Classroom Support Worker to join their team. This exciting opportunity allows the successful candidate to work in a variety of schools, supporting students and staff in achieving their goals. As a key member of the school community, you will be responsible for ensuring a safe and...

  • Teaching Assistant Supervisor

    2 weeks ago

    Telford, Telford and Wrekin, United Kingdom Excell Supply Ltd Full time

    Are you looking for a challenging and rewarding role that allows you to make a positive impact on young people's lives? Excell Supply Ltd is currently seeking a dedicated Education Assistant Lead to join their team. This exciting opportunity allows the successful candidate to work in a variety of schools, supporting students and staff in achieving their...

  • Education Assistant Lead

    2 weeks ago

    Telford, Telford and Wrekin, United Kingdom Excell Supply Ltd Full time

    This is an excellent opportunity for individuals who are eager to make a difference in education. Excell Supply Ltd is currently recruiting for a Teaching Assistant Supervisor to work across various schools. This role is ideal for aspiring teachers or individuals who believe they have the skills and passion to lead a classroom. As a key member of the school...

  • Education Support Specialist

    2 days ago

    Telford, Telford and Wrekin, United Kingdom Excell Supply Ltd Full time

    Job Description: Education Support SpecialistAbout the Role:Excell Supply Ltd is seeking an experienced Education Support Specialist to join our team. The successful candidate will be responsible for delivering pre-prepared lesson plans to classes across various subjects and ensuring adherence to school behaviour management policies.Responsibilities:Deliver...

  • Cover Supervisors for Secondary Schools

    2 months ago

    Telford, Shropshire, United Kingdom Excell Supply Ltd Full time €90

    Cover Supervisor Contract Type: Temporary, Term Time Only Are you keen to lead a classroom and play a pivotal role in the education of the next generation? Do you have strong behaviour management skills and feel confident in supporting students with following a lesson plan? Upholding the schools behaviour policy and ensuring you maintain a positive and...

  • Cover Supervisor

    2 months ago

    Telford, Shropshire, United Kingdom Excell Supply Ltd Full time €90

    Cover Supervisor Contract Type: Temporary, Term Time Only Hours: 8.45am-3.15pm Pay Rate: Up to £90 per day Are you keen to lead a classroom and play a pivotal role in the education of the next generation? Do you have strong behaviour management skills and feel confident in supporting students with following a lesson plan? If so, you may be our ideal...