IT Support Assistant

6 months ago


Merton, United Kingdom Capsticks Solicitors LLP Full time

South Wimbledon, Merton, Greater London, United Kingdom

Competitive Salary & Benefits

Permanent - Full-time

Job reference: SL1011625SouISA

**Location : London**

**Hybrid Working**

**The Role and Responsibilites**

This is an exciting opportunity for the right person looking to pursue a career in IT. This is an entry level role, giving exposure to all aspects of IT Service Delivery within a busy team.

This role is fully office based with some flexibility to work from home occasionally where cover allows.

Key areas of responsibility will include:

- Carrying out all aspects of personnel change including but not limited to New Starters and Leavers.
- Ensuring that the asset management module in TOPdesk is kept up to date, including but not limited to Laptops and iPhones.
- Auditing and managing licensed software and portals.
- Provisioning laptops and iPhones as required.
- Purchasing of IT equipment
- Creating and maintaining team procedures and documentation.
- Other admin duties as required.
- Supporting colleagues and the department as required.
- Any other duties as reasonably requested by the Service Delivery Manager

**Other Responsibilities**

You will be working as part of the Service Delivery Team and as such you will be required to cover team other team members in times of absence. A flexible working attitude is essential to ensure that the business is supported to the highest standard at all times.

**Skills and Experience**
- Excellent organizational and administration skills.
- Excellent attention to detail.
- Strong Excel skills
- Have a professional outlook.
- The ability to work under mínimal guidance as well as being part of a team.
- Understand the importance of confidentiality within the role.
- Willing to learn and develop.
- Professional and self-motivated.
- Proactive in their approach.
- Able to work in a busy, professional environment.
- A team player

**Capsticks is an inclusive employer**

At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs.



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