Operations Clerk

Key Responsibilities:

- Coordinate the shipment of goods via container shipping and freight forwarding, including negotiating rates, arranging for pickup and delivery, and preparing necessary documentation.
- Ensure all necessary permits and licenses are obtained in accordance with relevant regulations and procedures.
- Track and monitor shipment progress, providing regular updates to customers and internal stakeholders.
- Resolve any issues or discrepancies that may arise during the shipping process.
- Maintain accurate records of all shipments, including invoices, bills of lading, and other documentation.
- Liaise with customs brokers and other third-party service providers to ensure smooth and timely clearance of shipments.
- Manage relationships with carriers, suppliers, and other stakeholders involved in the shipping process.
- Maintain a high level of customer service, responding promptly to inquiries and requests.

Qualifications:

- High school diploma or equivalent; additional education in logistics or a related field is preferred.
- 2+ years of experience in container shipping and freight forwarding.
- Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
- Strong attention to detail, with a focus on accuracy and completeness.
- Excellent communication and interpersonal skills, with the ability to build relationships and work effectively with others.
- Proficiency in Microsoft Office, including Excel and Word.
- Knowledge of relevant regulations and procedures, including customs regulations and international trade laws.

**Salary**: £22,500.00-£27,500.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Free or subsidised travel
- Free parking
- On-site parking
- Sick pay
- UK visa sponsorship

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bracknell, RG12 1WA: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

Work Location: In person

Reference ID: DTG-OPCLK