Concierge

4 months ago

Camden, United Kingdom GLL Full time

GLL is looking for a Customer Service Advisor at Swiss Cottage Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK.

As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle.

Our Customer Service Advisors respond to enquiries converting them into memberships. Customer Service Advisors are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times.

**What you need**:

- A can-do attitude
- A real focus on customer service.
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- Good IT, literacy, numerical and communication skills
- Some experience of administration
- Cash handling

**What you’ll do**:

- Being the first point of call for customers
- Answer incoming calls to the centre
- Deal with transactions including setting up direct debits and cash handling
- Dealing with membership enquiries including selling memberships to customers
- Deliver first-class customer service
- Answer customer queries
- Setting up equipment
- Be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre.

**As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees**:

- A Values driven organisation
- Learning & development to support career development
- Good Pension schemes
- Discounted gym membership for you and your partner.
- Industry leading rates of pay
- opportunity to join the GLL Society and have a say in how we are run plus associated social events
- Exclusive discounts on our villas in Portugal
- Exclusive discounts on our Ski chalets in Bulgaria
- Health assurance
- Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
- Discounts across thousands of retailers (GLL Extras)
- 25% off Red Letter Days
- 25% off Buy A Gift
- 20% off GLL spa experience treatments and associated products.
- Ride to work scheme
- Free eye tests and discounted glasses

**About GLL**:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.

Our people are from the communities we serve and help us make real changes in their local area.

One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

We offer two different types of work arrangements:

- A permanent employment contract - part time and full time
- A flexible worker engagement by joining our flexible worker pool

If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.

So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.

Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer.

However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
- We are an inclusive employer. We seek and welcome diversity in our teams._

  • Concierge / Security

    3 months ago

    Camden, United Kingdom Abbatt Property Services Full time

    Permanent - Camden, London - Up to £27000 per annum + Pension **Concierge / Security** Based in North London by Chalk Farm, my client is looking for 2 night concierge / security officers to work at a large residential development: - 365 units across 3 blocks. - 12 entrances. - 3 or 4 patrols a night, there is some anti-social behaviour around the site. -...

  • Night Concierge

    3 months ago

    Camden, United Kingdom Abbatt Property Services Full time

    Permanent - Camden, London - Up to £25000 per annum We are currently recruiting for a Night Concierge to work in our clients residential development based in Kings Cross, where you will have responsibility for being the first point of contact and delivering the highest levels of customer service to all residents, visitors and contractors. You’ll be a...

  • Concierge Supervisor

    4 months ago

    Camden, United Kingdom GLL Full time

    GLL is looking for a Concierge Supervisor to work at King’s Cross Fitness. If you have the skills and ambition to join us as a Concierge Supervisor, there's never been a more exciting time to join us. This is more than just a Concierge Supervisor, it's a career. As a Concierge Supervisor you will thrive as part of a team, communicating with colleagues and...

  • Security Concierge

    4 months ago

    Camden, United Kingdom Churchill Support Services Full time

    **About the client**: Our client is a globally recognised brand in the fashion industry, known for their iconic footwear and accessories. They have built a strong reputation for their commitment to quality craftsmanship and innovative designs, earning a loyal customer base worldwide. As a Security Concierge, you will have the opportunity to contribute to...

  • Care Service Manager

    3 days ago

    Camden, Greater London, United Kingdom Elite Care Recruitment Full time £46,909

    Job Title: Extra Care Scheme ManagerWe are seeking an experienced Extra Care Service Manager to lead our team in Camden, overseeing a complex of individual flats and delivering high-level care services.The care facility comprises 35 self-contained extra care apartments, offering a staffed cafe, communal lounges, and a hairdressing salon, supported by an...

  • Care Service Manager

    4 days ago

    Camden, Greater London, United Kingdom Elite Care Recruitment Full time £46,909

    Job Title: Extra Care Scheme ManagerWe are seeking an experienced Extra Care Service Manager to lead our team in Camden, overseeing a complex of individual flats and delivering high-level care services.The care facility comprises 35 self-contained extra care apartments, offering a staffed cafe, communal lounges, and a hairdressing salon, supported by an...

  • Care Service Manager

    4 days ago

    Camden, Greater London, United Kingdom Elite Care Recruitment Full time

    Extra Care Scheme ManagerElite Care Recruitment is seeking an experienced Extra Care Service Manager to lead a complex of individual flats in Camden, providing high-level care services and accommodation for individuals over 55 years old.The care facility comprises 35 self-contained extra care apartments with own kitchen, lounge, bedroom & wet room, offering...

  • Care Service Manager

    5 days ago

    Camden, Greater London, United Kingdom Elite Care Recruitment Full time

    Extra Care Scheme ManagerElite Care Recruitment is seeking an experienced Extra Care Service Manager to lead a complex of individual flats in Camden, providing high-level care services and accommodation for individuals over 55 years old.The care facility comprises 35 self-contained extra care apartments with own kitchen, lounge, bedroom & wet room, offering...

  • Caretaker Camden

    3 months ago

    Camden, United Kingdom Abbatt Property Services Full time

    Permanent - Camden, London - Up to £27963 per annum We are currently recruiting for an exciting Caretaker/Concierge opportunity at one of our residential developments based in Camden NW3. You will have the responsibility of delivering high levels of customer service to all residents, guests, contractors, and the clients. As well as carrying out routine...

  • Extra Care Scheme Manager

    5 days ago

    Camden Town, United Kingdom CV-Library Full time

    Extra Care Scheme Manager Camden Up to £46,909 I am looking for an experienced Extra Care Service Manager for a service in Camden, running a complex of individual flats and bringing together the high level care services offered in residential care with the accommodation and independence of living in your own home. The care facility comprises of 35...

  • Experienced Extra Care Manager

    4 months ago

    Camden Town, United Kingdom Elite Care Recruitment Full time

    Extra Care Scheme ManagerCamdenUp to £46,909I am looking for an experienced Extra Care Service Manager for a service in Camden, running a complex of individual flats and bringing together the high level care services offered in residential care with the accommodation and independence of living in your own home. The care facility comprises of 35...

  • Community Care Supervisor

    4 months ago

    Camden Town, Greater London, United Kingdom Elite Care Recruitment Full time €46,909

    Extra Care Scheme Manager I am looking for an experienced Extra Care Service Manager for a service in Camden, running a complex of individual flats and bringing together the high level care services offered in residential care with the accommodation and independence of living in your own home. The care facility comprises of 35 self-contained extra care...

  • Extra Care Home Manager

    5 days ago

    Camden Area, United Kingdom CV-Library Full time

    Role: Extra Care Scheme Manager Salary: £46,909 per annum Location: Camden We are looking for an experienced Extra Care Scheme Manager to lead and manage operations in Camden. This modern, purpose-built facility, developed in partnership with Camden Council, offers 35 self-contained extra care apartments for individuals aged 55 and over. Each...

  • Extra Care Home Manager

    4 days ago

    Camden Area, United Kingdom Real Recruitment Solutions Full time

    Role: Extra Care Scheme ManagerSalary: £46,909 per annumLocation: CamdenWe are looking for an experienced Extra Care Scheme Manager to lead and manage operations in Camden. This modern, purpose-built facility, developed in partnership with Camden Council, offers 35 self-contained extra care apartments for individuals aged 55 and over. Each apartment is...

  • Experienced Extra Care Manager

    4 months ago

    Camden Town, Greater London, United Kingdom Elite Care Recruitment Full time €46,909

    Extra Care Scheme Manager Camden Up to £46,909 I am looking for an experienced Extra Care Service Manager for a service in Camden, running a complex of individual flats and bringing together the high level care services offered in residential care with the accommodation and independence of living in your own home. The care facility comprises of 35...