UX Lead, Contract

4 weeks ago


Remote, United Kingdom Left Field Labs Full time

**Location**:_Remote_

**Who We Are**

We are a trusted design and creative technology partner to some of the world’s most ambitious brands such as Google, Amazon, Meta and Uber. We believe in the power of storytelling, human-centric design, and the intersection of creativity with code to further humanity's relationship with technology. We operate fully remote, and our team members enjoy the flexibility of working from anywhere within the U.S. and Canada time zones while keeping a balanced relationship with their personal life.

At Left Field Labs, our curiosity drives us to seek out uncommon solutions to our shared challenges. Our purpose is to positively impact the human experience with everything we invent. We’re looking for those who can craft unique solutions through empathy.

Interested in joining a culture that celebrates diversity, encourages curiosity, and creates with purpose? Are you the kind of person who obsesses over details, thrives in a collaborative environment, and jumps at the opportunity to take on new challenges? Confident that you’re at the top of your game and ready to invent with others who are at the top of theirs? Check out our open position and let’s talk.

**Who We Are Seeking**

Left Field Labs is seeking a proven Contract UX Lead to oversee UX work for our key business verticals and for a diverse set of clients. We’re looking for someone with an extensive background crafting UX strategy, shaping UX design and research processes, confidently presenting creative ideas to clients, mentoring more junior UX-ers, and with the ability to do hands-on UX work in a pinch. You will be working closely with a large, cross-disciplinary team of creatives, production experts, and engineers.

You will work closely with your project team to satisfy client requirements that produce high-quality deliverables. A positive attitude and outlook are a necessity, as well excellent, clear communication and professionalism. Organization and thoughtfulness will be the key qualities in everything you do, while focusing on a sense of timeliness and ownership. Every step of the way, you’ll have the opportunity to provide digital expertise and experience.

**What You Will Do**
- Lead and oversee UX project work for one of LFL’s major verticals with ownership over the process, scope, and deliverables for the user experience research and design
- Manage, mentor, and provide oversight for UX designer(s) and UX researcher(s) and ensure a high quality and UX deliverables
- Translate client requirements and objectives into actionable product/experience requirements, user stories, user journeys, site/system maps and wireframes
- Persuasively present UX thinking and logical solutions to peers and clients, with an open mind for collaboration and respect for diverse perspectives
- Participate and lead early stage ideation sessions and UX workshops and work closely with UI and engineering teams to translate larger problems and conceptual approaches into actionable, implementable design solutions
- Assist the sales teams on new business opportunities and strategy for pitches and proposals
- Work with production and accounts teams to ensure that user experience design deadlines and client expectations are met and exceeded
- Provide guidance and perspective on the best user research methods for answering open design questions and getting feedback from potential users in order to validate and provide recommendations
- Work with production to define internal workflows that enable operational efficiency and quality outputs and help source and manage UX team resources for projects in this vertical (including external UX vendors and freelancers as needed)

**What You’ll Need to be Successful**
- 8+ years of professional experience architecting user experience research, strategy and design including hands on implementation work, as well as working with and mentoring other UX designers and researchers
- Proven experience leading the UX process - from user research and brief to initial experience concepts to wireframes to technical documentation
- Specialized knowledge of UX/design software (specifically Figma) with an understanding of and ability to build designs using components and libraries and prototype
- UX research experience including planning and conducting user testing and initial audience/positioning research and strategy OR experience working with UX researchers to define test parameters and needs
- Excellent communications skills including the ability to present and defend UX ideas and concepts
- Strong online portfolio showing UX concepts and strategies you created and working examples of those ideas in execution
- Master’s Degree or equivalent work experience

**Bonus Points**
- A multi-disciplinary background combining design with psychology, computer-science, specialized user-experience focused program or a related field is a major plus
- Experience working in an agency setting with global clients


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