UX Writer

2 weeks ago


Remote, United Kingdom CrowdStrike Full time

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role

As our UX Writer, you partner closely with the UX team to author clear, concise, conversational text that helps customers do their jobs well. You’ll set the example for best practices in UX writing amongst your peers.

Our UX team is a cross-functional, global UX team of UX designers, UI/visual designers, researchers, and writers collaborating closely with product managers, engineers, and QA to deliver the best possible experience for our customers.

You'll be joining the Data Security product group, helping our customers to protect their data, their organizations, and their employees.

**Responsibilities**:
- Write thoughtful, helpful UX microcopy: headings, labels, calls to actions, errors.-
- Partner closely with designers, researchers, writers, engineers, and PMs (product managers).- Explore and test content by partnering with UX research and QA.- Own and drive projects independently, while sharing your work frequently in critiques.- Work from and contribute to style guide. Participate in developing and refining our voice and tone.- Advocate for the customer in all aspects of your job.- Work at both a detailed level and a strategic level.- Work with remote teams.

What You'll Need- Exceptional at exploring a customer’s problem space end to end, and choosing words that set them up for success.- Exceptional audience analysis, written and verbal communication, and problem solving.- Played a major role in writing UI text for complex flows, particularly ones that help people do their job.- Passion for finding the exact words or recommending interactions where words aren’t needed.- Strong grasp of user experience fundamentals.- Portfolio of writing samples

Bonus Points:
- Knowledge of and experience with technical audiences, cybersecurity, and startups strongly preferred.-
- Passionate about seizing opportunities for improvement at every turn.
- #LI-MC1_
- #LI-CT1_
- #LI-Remote_

Benefits of Working at CrowdStrike:
- Remote-first culture- Market leader in compensation and equity awards- Competitive vacation and flexible working arrangements- Comprehensive and inclusive health benefits- Physical and mental wellness programs- Paid parental leave, including adoption- A variety of professional development and mentorship opportunities- Offices with stocked kitchens when you need to fuel innovation and collaboration
- We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.