Customer Service

7 days ago


Monmouth, United Kingdom RE Recruitment Full time

My client based in Monmouth, are looking to recruit a Customer Service / Sales Advisor for a successful, family run, well-established company. If you have customer service / sales experience and looking for a great company which offers progression, pleasecontinue reading

My client is a family-run business based in the rolling hills of Monmouthshire, Wales. The company was founded over 30 years ago, whose passion and knowledge of natural stone is still the foundation of the business.

**Salary**:
22,000 - 24,000

**Shifts**:
Full time - Monday to Friday 09:00 - 17:30

Every other Saturday 09:00 - 12:30 (Paid until 13:00)

**General duties**:
Duties include, providing advice and guidance on products, design ideas, raising quotations, dealing with telephone queries, dealing with issues as they arise, taking payment on orders, booking deliveries and much more.
- No KPI’s or targets
- No cold calls
- Raising purchasing orders
- Selling add on’s to customers
- Aftercare advice
- Various administrative duties

**Benefits**:

- 21.5 days annual leave (increasing with length of service)
- Bank holidays, and Christmas Eve off
- Free refreshments
- Career progression
- Bupa healthcare after a qualifying period
- Free onsite Wi-fi
- Full training provided
- Free onsite parking
- Company Lunches
- Discounts on products

**Knowledge, Skills and Experience**:

- Previous Customer service / Sales experience
- Ability to multi-task
- Attention to detail
- Well-organised



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