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Admissions & Ticketing Assistant
4 months ago
**Admissions & Ticketing Assistant**
Riverside Building; County Hall, Westminster Bridge Rd
London, GREATER LONDON, SE1 7PB
United Kingdom
The London Dungeon and Shrek’s Adventure London is currently recruiting for seasonal Admissions & Ticketing Assistants to join our outgoing, sales and customer service focused team.
Working across both landmark attractions will give you the opportunity to interact with our guests either on their journey to Far, Far Away to find Shrek or on their way to Traitors Gate to have their heads chopped off (just a little different ‘ey).
**What we are looking for**
- Someone with the confidence to engage with thousands of visitors and passers-by every single day
- Experience working in a fast-paced environment
- Understand the importance of exceeding important metrics and targets
- The ability to drive revenue through utilising excellent sales skills
These contracts will cover the upcoming May half-term period offering 4-5 shifts per week. There will also be the opportunity to be extended to cover peak periods later in the year, including Summer. Our attractions are open daily so full availability is needed, as you’ll be expected to work your fair share of weekends.
Operating from the heart of London’s South Bank you will be advertising our exciting attractions to potential visitors who pass by our front steps. You will certainly need to be vocal about our offers.
You will have the opportunity to tailor a guests’ perfect visit to Merlin’s London tourist attractions, ensuring they have a memorable and exciting experience. You’ll also batch groups of guests into our shows, looking after queue lines, and ensuring the flow into the attractions runs as efficiently as possible.
You’ll be the face of the attractions and our guests first point of contact so you will have the opportunity to interact, entertain and build magical memories, all whilst providing the very best customer service.
**What’s in it for you**
Alongside a fun and engaging atmosphere, we can also offer:
- An hourly rate of £11.20, paid fortnightly
- 25% discount in our retail shops and restaurants
- 40% online LEGO discount
- Local benefits
**Everyone Matters at Merlin.**
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
