Dedicated Customer Professional
4 days ago
**Dedicated Customer Professional**
**Gravesend**
We have an exciting opportunity for you to join our team as our **Dedicated Customer Professional,**based at our European Head office in Gravesend, Kent.Joining us on a full time, permanent basis (Monday - Friday 8.30 - 5.30pm), you will receive a **competitive salary**.
**Moove**is a leading provider of automotive lubricants, oils, and chemicals throughout the UK, Europe, and Asia. We are part of Cosan a Global provider of Energy and Logistics. At our European Head office, we have 200 employees and over 26different languages spoken. This is a high energy, fast evolving environment. If you love innovation and embrace change, we are the company for you.
**In return for joining us as our Dedicated Customer Professional you will receive**:
- Competitive Salary
- Annual company bonus
- 25 days holiday plus bank holidays
- Contributory pension scheme (company match up to 7%)
- Life Assurance 4x basic salary
As our **Dedicated Customer Professional**, you will be building strong relationships with customers on the telephone, overseeing all orders, liaising with key colleagues to ensure everything is in place to guarantee deliveries within lead time.You will handle all customer enquiries.
**Responsibilities as our Dedicated Customer Professional are to**:
- Manage and oversee customer deliveries
- Be the first point of contact for all customer requests, respond to customers within agreed time scales.
- Proactive communication to keep customers informed
- Build strong relationship with customer to understand their needs, weekly courtesy calls with key customers and internal account managers to ensure their needs are being met and where possible exceeded
- Takes ownership of challenges and following through to ensure deliver as promised to the customer, collaborating with colleagues being the voice of the customers
- Investigate complaints, monitor and challenge for preventative measures
- Challenge processes to ensure we constantly improve
- Process Customer Orders and checking colleagues order entry
- Process and resolving Customer Complaints in a timely manor
- Understanding, communicating and processing promotional deals
- Contact customers who regularly order and haven’t ordered in their usual timeframe
- Proactively contact customers to ensure they are aware of any offers that are running, or any products in our portfolio they are not currently purchasing
**Skills required of our Dedicated Customer Professional**:
- Fluent in English both written and spoken
- Experience in customer service (this could be in retail for example)
- Highly effective and clear communicator with active listening skills
- Ability to deliver difficult messages positively
- Ability to give and receive feedback positively
- Process driven and able to adopt and utilise to best advantage
- Proactive attitude
- Ability to work in a fast-changing environment
- Excel skills would be advantagous
-
Dedicated Customer Professional
2 days ago
Gravesend, United Kingdom Moove Europe Full time**Dedicated Customer Professional** **Gravesend** We have an exciting opportunity for you to join our team as our **Dedicated Customer Professional,**based at our European Head office in Gravesend, Kent.Joining us on a full time, permanent basis (Monday - Friday 8.30 - 5.30pm), you will receive a **competitive salary**. **Moove**is a leading provider of...
-
Dedicated Customer Professional
4 days ago
Gravesend, United Kingdom Moove Europe Full time**Dedicated Customer Professional** **Gravesend** We have an exciting opportunity for you to join our team as our **Dedicated Customer Professional,**based at our European Head office in Gravesend, Kent.Joining us on a full time, permanent basis (Monday - Friday 8.30 - 5.30pm), you will receive a **competitive salary**. **Moove**is a leading provider of...
-
Dedicated Customer Professional
4 days ago
Gravesend, United Kingdom Moove Europe Full time**Dedicated Customer Professional** **Gravesend** We have an exciting opportunity for you to join our team as our **Dedicated Customer Professional,**based at our European Head office in Gravesend, Kent.**Joining us on a full time, permanent basis (Monday - Friday 8.30 - 5.30pm), you will receive a **competitive salary**. **Moove**is a leading provider...
-
Dedicated Customer Professional
1 week ago
Gravesend, United Kingdom Insight Select Ltd Full timeCustomer Account Manager / £25.5k / Rochester A leading global manufacturer is seeking a Dedicated individual to start an exciting career as a Customer Professional at their European Head Office, You will build strong relationships with customers, oversee all orders and ensure a brilliant customer experience. This is a high energy and fast evolving...
-
Dedicated Customer Professional
6 months ago
Gravesend, United Kingdom Moove Europe Full time**Location**: Gravesend, Kent, United Kingdom - **Earnings**: £28000.00 to £32000.00 **6 Month Fixed Term - Dedicated Customer Professional** **Gravesend** We have an exciting opportunity for you to join our team as our **Dedicated Customer Professional, **based at our European Head office in Gravesend, Kent.** **Joining us on a Fixed Term Basis,...
-
Dedicated Autism Support Professional
3 weeks ago
Gravesend, Kent, United Kingdom Classic Education Full timeClassic Education is seeking a Dedicated Autism Support Professional to join our team and provide exceptional support to students with Autism.This specialist school offers a wonderful setting and a unique opportunity to work with SEN students of primary and secondary age groups. As a full-time, permanent member of our team, you will be responsible for...
-
Dedicated Support Specialist
2 weeks ago
Gravesend, Kent, United Kingdom Prestige Nursing & Care Full timePrestige Nursing & Care Dartford: A Leading Provider of Complex Care ServicesWe are committed to delivering exceptional care and support to individuals with complex needs, promoting their independence and dignity. Our team of dedicated professionals is passionate about making a positive impact on the lives of those we support.**About the Role**We are seeking...
-
Dedicated Pharmacy Support Professional Wanted
3 weeks ago
Gravesend, Kent, United Kingdom Prospect Health Full timeProspect Health is an innovative GP practice group that values teamwork and collaboration. We are currently looking for an experienced Pharmacy Technician to join our team.About the RoleThis is an exciting opportunity to work in a fast-paced environment where you will provide primary support to the practice medicine teams. You will be responsible for...
-
Gravesend, Kent, United Kingdom JOHNSONS THE CLEANERS Full timeJob DescriptionThis role involves providing exceptional customer service and supporting the operations of a well-established family-run business.We are looking for individuals who possess excellent communication skills, a positive attitude, and a strong work ethic. In return, we offer ongoing training and development opportunities to help you grow...
-
Dedicated Primary Classroom Leader
3 weeks ago
Gravesend, Kent, United Kingdom GSL Education - Kent Full timeAbout UsWe are GSL Education - Kent, a reputable agency providing quality teaching staff to schools across the UK. We are committed to delivering exceptional educational services and supporting the growth of our students. Our team is dedicated to fostering a positive and inclusive learning environment that promotes academic excellence and personal growth....
-
Dedicated Key Stage 2 Professional Wanted
4 weeks ago
Gravesend, Kent, United Kingdom Academics Ltd Full timeAbout Our SchoolWe are Academics Ltd, a dynamic educational institution located in Gravesend. As a forward-thinking organisation, we strive to create a stimulating environment for our students to grow and develop.We are currently seeking an exceptional KS2 Teacher who will lead by example and contribute significantly to our academic vision. Key...
-
Dedicated French Educator Wanted
3 weeks ago
Gravesend, Kent, United Kingdom TLTP Education Full timeJob OverviewWe are seeking a dedicated and enthusiastic French Teacher to join our school. The successful candidate will be responsible for delivering high-quality lessons to students across Key Stages 3 and 4.About the SchoolOur school is a respected institution with a strong commitment to providing high-quality education to our students. We are known for...
-
Dedicated Primary Teacher Specialist
2 weeks ago
Gravesend, Kent, United Kingdom GSL Education - Kent Full timeGravesend Primary Teaching PositionGSL Education - Kent is seeking a dedicated and passionate Primary Teacher to join our team in Gravesend. The ideal candidate will have the ability to deliver engaging lessons that meet the diverse needs of students and foster a positive learning environment.Job OverviewDesign and implement high-quality lesson plans that...
-
Service Professional
2 weeks ago
Gravesend, Kent, United Kingdom ASDA Full timeJob OverviewWe are seeking a dedicated Service Professional to join our team at ASDA. As a key member of our store staff, you will play a vital role in ensuring the efficient running of our stores.As a Service Professional, you will work across various departments to provide excellent customer service and support our customers' needs.We offer a competitive...
-
Gravesend, Kent, United Kingdom JOHNSONS THE CLEANERS Full timeThis role involves providing exceptional customer service and support across various locations in the surrounding areas. To excel in this position, you will need to possess a full driving license and have access to a mode of transportation.At Morrison's and Johnson's Dry Cleaners, we are looking for individuals who embody great personalities and are...
-
Clinical Healthcare Professional
3 weeks ago
Gravesend, Kent, United Kingdom Asda Stores Ltd Full timeWe are seeking a skilled and dedicated Clinical Healthcare Professional to join our dynamic team at Asda Opticians. This is an exciting opportunity to contribute to the delivery of high-quality patient care and service in a fast-paced retail environment.Job Summary:This role involves working as an independent practitioner, delivering clinical services and...
-
Catering and Customer Service Professional
5 days ago
Gravesend, Kent, United Kingdom Compass Group UK Full timeJob RoleWe are seeking a skilled and enthusiastic Catering Assistant to join our team at Compass Group UK. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that every guest has an outstanding dining experience. You will also be expected to prepare and serve high-quality food to our...
-
Dedicated Primary School Educator
2 weeks ago
Gravesend, Kent, United Kingdom GSL Education - Kent Full timeWe are seeking a highly skilled and motivated Primary Teacher to join our school community in Gravesend. As a member of our team, you will play a key role in shaping the education of our students and contributing to the growth and development of our school.The ideal candidate will have a strong understanding of the national curriculum and be able to design...
-
Customer Service Assistant
7 months ago
Gravesend, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Gravesend, DA12 4TN **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
7 months ago
Gravesend, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Gravesend, DA12 4TN **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...