Customer Service Agent
3 weeks ago
**Awaiting you at SIXT**
- A yearly salary of £27,456
- Employee terms for SIXT car hire
- 22 days annual leave + bank holidays
- In service Life Assurance
- Paid training sessions & further development opportunities
- Staff rental scheme for friends and family
- Full uniform provided
- Employee discounts on fitness and wellbeing, travel and hotels, technology, clothing etc.
- A great team environment with regular team events and much more
**About you**:
- Greeting all customers as they arrive at our Branch and actively providing a high level of premium customer service
- Recording feedback from our customers to enhance future rental experiences
- Correctly and accurately measuring car damage and detection
- Managing customer queries and concerns regarding vehicle damage
- Responsible for preparation, valeting, refuelling and ensuring vehicles are to a high standard
- Ensuring vehicles are delivered and collected between branches in a timely manner
**Additional Information**:
**About the department**:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
**About us**:
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