Private Housing Officer X2

2 weeks ago


Bristol, United Kingdom Bristol City Council Full time

**Full Time, Permanent**

The role of the Private Housing Officer post in the Private Housing and Accessible Homes Service is to provide frontline advice to customers on the licensing of private rented accommodation and a range of other private housing functions.

You will provide advice and support to customers on a range of issues covering the private rented sector, tenancy relations, grant and loan enquiries for property improvements from private tenants and landlords and homeowners.

You will also give basic advice to private tenants on the repair or condition of their accommodation or on their tenancy rights.

Good communication skills are particularly important here where there is often the need to explain complex legislation to customers and where clarity, tact and assertiveness in equal measure are required to deal with and range of enquiries.

Good ICT skills and an enthusiasm for helping customers to resolve problems are also essential. Some knowledge of private housing work or of the Civica APP database system would be further advantage.

We are in the process of creating a new Private Housing Officer Level 2 post to enable Private Housing Officers L1 who achieve an assessed competency level to progress to a higher graded post (BG9 £27,852 to £30,151) with a wider set of responsibilities. This progression route will be available to the successful post holders.

**Why Bristol City Council?**

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

**How do I apply?**

**For any queries about the role please contact Teresa Holgate**
**or Shona Ali


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