Civil Enforcement Officer

**Do you enjoy working outdoors? Are you enthusiastic, self-motivated and enjoy working with members of the public? Are you able to problem solve and think on your feet? If so this role could be for you.**

**We are looking for two new team members for these permanent roles, based in Coleford, Forest of Dean.**

**About the role...**

As a Civil Enforcement Officer (CEO) you will be part of a dedicated team managing the Councils car parks. You will provide help and support to drivers and the local community, which will contribute in making the local area a great place to work and live.

You will need to be a good communicator as you will be speaking with different stakeholders within the community to provide practical solutions for the benefit of the local community. This includes:

- Regulate parking spaces by advising drivers where to park.
- Patrol parking bays reserved for specific users such as those with a blue badge.
- Ensure a turnover of vehicles in limited waiting parking spaces to give others the opportunity to park.
- Act as an ambassador for the area by advising visitors and residents on attractions and amenities.
- Issuing penalty charge notice as and when necessary.

When issuing notices to vehicles contravening the parking regulations, you will be required to gather evidence with a handheld computer, taking written notes and photographs. You should be able to maintain accurate records.

If you are self motivated and are interested by the aspect of building relationships and providing solutions within the community, then we would love to hear from you. No previous experience is required, all training will be provided.

**You will need**
- GCSE's including English and Maths A*- C or equivalent
- Basic Computer Skills
- A current driving licence and the ability to meet travelling needs of the role, including driving company vehicles.

**Special Conditions...**
- Use of a car for work purposes
- BPSS

For more information about this role please see the Job Description/Person Specification.

**Who are we**

Publica is a unique place to work - we’re a local government organisation with a twist Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer focused organisation driven by real user needs.

**What can we do for you**
- Agile working allowing a mix of home and office working
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
- Pension scheme with a good employer contribution of 5% of your earnings
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary

These are just a handful of the benefits that you can enjoy when you join us

Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies