Parts Advisor

4 weeks ago


Preston, United Kingdom Johnsons CUPRA Preston Full time

This is an exciting opportunity to join one of the country's leading motor groups at our new Cupra dealership in Preston.

The key responsibility of this role is to achieve the highest possible customer satisfaction.

You will be responsible for greeting customers, keeping the customer updated throughout the day, any additional work identified during the workshop visit will need to be communicate effectively, liaising with the workshop and parts department to obtain regular progress updates, producing invoices for the customer and generally ensuring that the whole service core process runs efficiently.

You will need to maintain data quality by accurately and vigorously collecting, managing and inputting all customer contact and vehicle data into our DMS system to maximise the quality and content of the customer database. Other duties include handling customer enquiries, processing customer correspondence and promoting products by explaining the value of additional work.

Your personality will need to be friendly and with excellent communication and customer service skills. With a great training and development programme.

This is an exciting opportunity to join an exciting, successful innovative company.

**Salary**: £25,000 - 26,000

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£26,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Preston, PR2 2JW (required)

Ability to Relocate:

- Preston, PR2 2JW: Relocate before starting work (required)

Work Location: In person


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