Parts Advisor

1 week ago


Preston, Lancashire, United Kingdom Audi Full time

The Opportunity
As a Parts Advisor you'll be responsible for handling external sales enquiries for parts.

You will also be working closely with the aftersales team in the dealership to understand what parts are required for the work that is coming into the dealership.

It's important you understand stock management and build up a good working relationship with the external parts supplier.

Your role as a Parts Advisor will be to ensure that all parts orders are efficiently and accurately processed and that all stock purchase records are correctly maintained.

You will also ensure that all company policies and procedures are adhered to at all times.

You will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day.

You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Aftersales Manager.


More about the role

  • Ordering of parts
  • Stock management
  • Ensuring customer satisfaction scores are maintained
  • Upselling of products and services
  • Becoming a parts expect

More about you

  • We're looking for you to have done a similar role in a dealership environment. You should have a good understanding of parts ordering and be able to prioritise your workload efficiently.
  • You should be proactive and a team player.
  • Communication is important in this role.

A bit more about the family

Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today.

From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more.

We're expanding our own-brand, Motor Match our used sites, and we don't stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts.

All this is supported by our Head Office in Crewe.

But, it's not what we do that makes us the company we are, it's how we do it; it's our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work.

We live by our caring, honest and proud values which is why our long service boards are brimming with names who've been with us five, ten and fifteen years

Benefits of working for Swansway

  • Holidays that increase with length of service
  • Your Birthday off
  • Company Pension Scheme
  • Death in Service Benefit
  • Long service recognition
  • Annual flu jab
  • Discounts on products and services that extend to your family and friends
  • Cycle to work scheme
  • Employee recruitment referral payments
  • Employee assistance programme and counselling service
  • Occupational health services
  • Flexible working patterns
  • Car Benefit Scheme for employee or family

Salary:
£23,000.00 per year
  • Parts Advisor

    1 week ago


    Preston, Lancashire, United Kingdom Vantage Motor Group Full time

    New opportunity not to be missed Vantage are lookingfor a Parts Advisor to join our team based in Toyota Preston. In return you will receive a competitive salary of upto £23,616 per annum including OTE** plus excellent benefitsAt Vantage we have builtcarefully on our recent success and we are proud to operate in thirteenlocations across Yorkshire and...


  • Preston, Lancashire, United Kingdom Porsche Full time

    The role of a Vehicle Parts Advisor is to provide each and every one of our customers with consistently high levels of service within the Parts Department.This exciting apprenticeship programme is ideal for someone who enjoys engaging with people and wants to learn more about stock management vehicle parts maintenance and repair. We are seeking ambitious...


  • Preston, Lancashire, United Kingdom Skoda Apprenticeships Full time

    ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.The Parts Department is at the heart of our...

  • Service Advisor

    1 week ago


    Preston, Lancashire, United Kingdom The Solution Automotive Recruitment Full time

    Service Advisor - Part Time - PrestonOur client, the best motor trade employer in the North West, is looking to recruit an experienced Part Time Service AdvisorAs a service advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer...


  • Preston, Lancashire, United Kingdom The Solution Auto Full time

    Senior Service Advisor - PrestonOur client, the best motor trade employer in the North West, is looking to recruit an experienced Senior Service Advisor to join the team at one of their prestigious franchised dealerships The Senior Service Advisor position entails both working alongside the Service Manager, to deliver the goals of the business, assist, train...

  • Sales Advisor

    1 week ago


    Preston, Lancashire, United Kingdom Cash Generator Full time

    View all listings Sales Advisor - Preston (P/T) Apply Now Cash Generator Preston Sales Team Part time 16 to 20 hours per week

  • Sales Advisors

    1 week ago


    Preston, Lancashire, United Kingdom Wardrobe Boutique Full time

    NOW RECRUITINGSales advisors 1 x 8 hour contract | 1 x 16 hour contract.At Wardrobe Boutique, our Sales Advisors are the key to delivering the best possible service to our customers in a responsive and fast moving environment. We are passionate and driven to provide the very best experience to our customers and are looking for like minded individuals with a...

  • Customer Advisor

    1 week ago


    Preston, Lancashire, United Kingdom B&Q Full time £12

    About the role Decor Customer Advisor Part time - 20 hours per week 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am pm UK Notional hourly rate £12.21 per hour B&Q Bamber Bridge We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...

  • HR Advisor

    2 weeks ago


    Preston, Lancashire, United Kingdom Altius Group Limited Part time

    Job Title: HR Advisor Location: Preston Docks - PR2 2YP Salary: Competitive Job Type: Part time, Permanent role, 25 hours per week- 5 hours per day Altius Group is the market leader in business sales transactions for corporate enterprises. The Group is a collection of the most respected and leading boutique business brokers in the marketplace. We pride...

  • HR Advisor

    2 weeks ago


    Preston, Lancashire, United Kingdom Altius Group Limited Part time

    Job Title: HR Advisor Location: Preston Docks - PR2 2YP Salary: Competitive Job Type: Part time, Permanent role Working Hours: Monday - Thursday, 20 hours per week, 5 hours a day. Altius Group is the market leader in business sales transactions for corporate enterprises. The Group is a collection of the most respected and leading boutique business brokers in...

  • HR Advisor

    1 week ago


    Preston, Lancashire, United Kingdom Altius Group Full time

    HR AdvisorLocation: Preston Dock | On-site - office based | Hours: 25 hours per week - 5 hours per day, Mon Fri | Competitive Salary |Job Type: Part TimeWe have an amazing opportunity for an HR Advisor to join our busy brokerage in our new offices in Preston Docklands. The role will be to provide support and advice to the Chairman/Directors and managers on...


  • Preston, Lancashire, United Kingdom The Solution Auto Full time

    We are delighted to present this opportunity for a TRAINEE AFTER SALES ADVISOR in the Preston Area.Our client is a vehicle dealership and this role is based within the After Sales Department, compromising of parts and service.What does the job involve? To provide a consistent, high quality of service for every customer at all times in order to deliver best...

  • Service Advisor

    1 week ago


    Preston, Lancashire, United Kingdom Vantage Motor Group Full time

    New opportunity not to be missed Vantage are looking for a Service Advisor to join our team based in Lexus Preston. In return you will receive a competitive salary of up to £23,271 per annum (Dependant on experience), up to £30,871 including OTE with excellent benefitsAt Vantage we have built carefully on our success and we are proud to operate in thirteen...


  • Preston, Lancashire, United Kingdom DAF Trucks UK Full time

    Four Oaks Road, Walton Summit Centre, Bamber Bridge, Preston, Lancashire, PR5 8BW We have a fantastic opportunity to join a highly successful DAF Truck Dealership, as a Service Advisor for our busy Workshop Service Reception. You will be working alongside the current team of Service Advisors and duties will include: Greeting customers in a friendly and...

  • HR Advisor

    1 week ago


    Preston, Lancashire, United Kingdom Higher People LTD Full time

    Higher People are a boutique recruitment agency specialising in the HR and Marketing professions.We are pleased to inform you of a new role that we are working on for one of our clients:Position: HR Advisor (Part - Time)Salary: up to £34,000 (pro-rata)Location: Preston (hybrid)Okay, are you ready for a fantastic opportunity in HR? And yes, you read this...

  • Sales Advisor

    1 week ago


    Preston, Lancashire, United Kingdom Morris Homes Full time

    PrestonAre you a passionate sales professional with knowledge of the local property market who's looking for a new challenge in a role with a high-quality product and an ever-expanding number of new developments? Then join Morris Homes within our North team.As a Sales Advisor, you will provide exceptional customer service by understanding what the home buyer...

  • Service Advisor

    1 week ago


    Preston, Lancashire, United Kingdom Inchcape Full time

    Service Advisor – Jaguar Land Rover Preston Salary £32, OTE Up to circa £42k 45 Hours Full Time Create experiences you can be proud of. Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor, you are the main point of contact for all customer...

  • Service Advisor

    1 week ago


    Preston, Lancashire, United Kingdom HPL Motors Full time

    SERVICE ADVISORThe CompanyThis is an extremely rare opportunity to join a high performing, expanding multi-million-pound business. HPL Motors is a used car supermarket that has been running for 30 years, and we are always growing and learning. At HPL Motors, we are committed to customer care and the professional development of our team, with three Motor...

  • HR Advisor

    1 week ago


    Preston, Lancashire, United Kingdom Agility Resoucing Full time

    HR Advisor - Barrow We are seeking an HR generalist to drive forward the aims and objectives of this industry-leading organisation. You will be part of a small HR Team, delivering an HR service across a number of sites, in addition to providing generalist knowledge across all parts of HR, the successful candidate will also lead on specific areas within the...


  • Preston, Lancashire, United Kingdom Carbon60 Global Full time

    HSEQ - Health and Safety AdvisorPreston - BlackpoolOur RoleAs a HSEQ Advisor, you will be part of a central HSEQ Team with responsibility for one of our regional contracts reporting to the Regional HSEQ Lead. You will be responsible for promoting compliance throughout the business and for escalating all issues identified. You will also be responsible for...