Housing Solutions Assistant

3 weeks ago

Gateshead, United Kingdom Nineteen Recruitment Full time

Nineteen Recruitment is a multi-award winning, an independent recruitment agency that specialises in the recruitment and provision of temporary and permanent staffing for the Education, Social Care, and Public Sectors.

We are delighted to be working with a local authority client, recruiting on their behalf for **Housing Solutions Assistant**, a role that is available on a full-time basis.

This is a medium-term role and commands a standard hourly rate of £11.39 per hour.
- Act as a central point for all referrals into the service including customer self referrals, triaging them to the relevant team to action
- Arrange multi-disciplinary meetings, team meetings and events, including room booking, arranging transport and catering, accurate note taking and diary management
- Undertake customer satisfaction surveys, collating feedback to inform learning and service development
- Provide general administrative assistance to the overall service including monitoring post, filing, photocopying and ordering stationery and stock for dispersed accommodation, and other relevant duties
- Process confidential, sensitive and personal data relating to vulnerable customers and service delivery in line with the Data Protection Act and GDPR regulations.
- Collate information from systems supporting the service to enable managers to monitor performance and service delivery
- Accurately update and maintain computer records and systems used by the service
- Adhere to role related risk assessments and report any hazards and non-compliance in the workplace where appropriate
- Demonstrate a positive, diverse and inclusive attitude to both internal and external customers and colleagues, having an awareness of the organisations appropriate resources available to enhance access to services
- Administer invoices, requisitions, purchase orders. Travel passes, high street vouchers and petty cash

**Who are Nineteen Recruitment?**

Nineteen Recruitment is an ethical and honest recruitment company that specialises in Education, Social Care and Public Sector recruitment.

**Advantages of working via Nineteen Recruitment**:

- Weekly pay paid via a PAYE equivalent model (at no cost to the worker)
- Excellent level of support from the agency whilst you're in the role
- Agency support with ongoing training/refresher training needs
- A point of contact between the worker and the client/place of work
- Offers the ultimate in flexible working
- You will be kept informed of any new and relevant work opportunities coming up in the future

Nineteen Recruitment is committed to equal opportunities and as such no applicant or worker will receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or employment status.

**Job Types**: Full-time, Temporary contract

**Salary**: £11.39 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Have you got 5 GCSE’s at grade C or above, including maths and English or equivalent relevant work experience?

Work Location: One location

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