Parts Advisor

2 days ago

Newbury, United Kingdom OEConnection Full time

Since the year 2000, OEC has grown globally to more than 1,400 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.

**We power connections to keep our world up and running.**

OEC is the leading technology provider for the automotive parts aftersales industry, building networks for manufacturers, dealers, repairers, and insurers that allow all connected stakeholders to thrive. Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.

**Position Summary**

We are looking for someone to manage their own set of customer accounts, supporting and managing sales activities via our Collision parts programme. The responsibilities of this role will include maintaining client relationships, overseeing the sales process, and acting as a point of contact for your allocated customers. Secures commitment from repairers to engage in the programme, which supports various Vehicle Manufacturers in the sale of genuine parts. Maintains working knowledge of OEM parts catalogues, as well as other industry intelligence systems to overcome objections. Meets or exceeds established set goals and KPIs.

**Job Duties**

2. Educates repairers and dealers contact(s) about the PartsBrokerDirect service and benefits. Instills a sense of urgency to use the service leveraging increased revenues for the dealership through utilization of OEC systems and brokering personnel.

3. Ensures consistent communication with customers to increase revenues through strong relationships, implementing best practices, analysing data to identify areas of need, and recognising opportunities for performance coaching.

4. Maintains a working knowledge of industry programs and knowhow to overcome objections and reinforce the value proposition of the brokering service.

5. Utilizes OEC's customer database to maintain complete call records and to validate customer and account information.

6. Under the guidance of more senior brokers on the team, effectively manages sales within a territory and supports the team to best impact its overall performance.

7. Secures commitment from dealership contacts to enroll in OEC’s systems/program. Sets expectations with secured clients and facilitates a smooth transition throughout the process starting from enrollment (assuring proper systems) through to hand-off to designated broker (assuring representative is designated).

8. Participates in additional call campaigns as required for the PartsBrokerDirect business; some assignments may include customer service, training and/or marketing-related calls.

9. Increases overall parts sales with PartsBrokerDirect through repairer and dealer engagement.

**Education**:
Requires an associate degree from an accredited college; undergraduate degree is preferred. Any additional training through a vocational school that is related to automotive parts and service would be helpful, but not necessary. In the absence of a degree, directly related job experience building business relationships and/or persuading/selling technology services, where a number of years and proven knowledge may offset the degree requirement.

**Experience & Skills**:
**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Free flu jabs
- Free parking
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay

**Experience**:

- Automotive Parts: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Newbury

Reference ID: Parts Advisor

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