Support Desk Analyst
3 weeks ago
Service Desk Analyst
Exeter
£22,552
We are looking for a Support Desk Analyst to join our reputable company based in Exeter.
The client is a successful Telecoms provider and the Service Desk is essential to the business. You will be supporting clients with any technical issues and providing 1st line support.
- You will have excellent customer service skills
- Answer calls from customers reporting any faults
- Logging faults within the database
- Work closely with the customer and the 3rd party supplier to ensure faults are fixed in line with SLA’s
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