Telesales Administrator

6 months ago

Wednesbury South, United Kingdom Giffords Recycling Ltd Full time

Giffords is going places and we are on the lookout for an experienced Telesales person individual with exceptional administrative skills. Salary will be based on experience.

**So what are we looking for?**

Are you a motivated go-getter with a flair for telesales and have exceptional administration flair?

We're on the lookout for an experienced Telesales/Administrator to join our team.
- Your goal is to liaise with current customers
- Able to cold call and make telesales calls. Able to generate new leads
- Good at all aspects of administration

This role is for someone who has a proven track record working in a busy sales environment or similar role.

No day will be the same and you need to be able to prioritise your daily workload. You will need to be organised in order to get the job done.

**Key Responsibilities & Duties**

As a Telesales/Administrator, your daily routine typically consists of:

- Contact current customers and potential customers over the phone to promote and sell our products/services.
- Follow up with customers who have expressed interest in our products/services.
- Develop and maintain relationships with existing customers
- Dealing with paperwork on a daily basis.

This role will also include administrative tasks to be completed. You need to have a good grounding of Word packages.

**Personal Attributes**:

- Must have at least 10 years experience working within a sales/admin based role
- Outgoing and the ability to instantly build rapport
- Confident in cold calling and picking up the telephone
- Good written and verbal communication
- Client focused approach
- Following up leads
- Comfortable with technology and data inputting
- Experience working on Microsoft Office programmes
- Excellent customer service skills
- Must have strong attention to detail and a critical eye for accuracy, with a 'right first time attitude'.
- Ability to work under pressure within tight deadlines
- Be an 'ambassador' for the business and build and grow relationships with key clients
- Take ownership of the task in hand
- Use of initiative and able to work proactively
- Flexibility and adaptability to adapt to changing priorities

**What's on offer**
- Salary will be based on experience
- Monday to Thursday 8am until 4p.m.
- Early Finish on a Friday - 8am to 3pm
- Pension Scheme
- 20 days holiday together plus the statutory Bank Holidays
- Christmas Shutdown
- We offer free car parking on site
- Hours will be 36.5 hours a week.

**Job Types**: Full-time, Permanent

**Benefits**:

- Canteen
- Casual dress
- Company pension
- Free parking
- On-site parking
- Transport links

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Microsoft Excel: 5 years (preferred)
- Microsoft Office: 5 years (required)
- Sales: 10 years (required)
- Administrative: 10 years (required)

Work Location: In person

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