Receptionist

6 months ago

Abingdon, United Kingdom Linnaeus Full time

**Role**: Receptionist (Client Care Assistant)

**Location**: Boundary Vets, Abingdon
**Salary**: £22,048 per annum
**Job type**: Permanent, full-time
**Hours**: 40 hours per week, 1:6 weekends
Shifts will be variable within practice opening hours.

**The R**ole**:
Boundary Vets are looking for enthusiastic and compassionate receptionist to join our friendly and forward-thinking team.
The role requires a caring, confident and mature approach to all aspects of veterinary practice and client care.

The Client Care Assistant role is vital to maintaining the high standards expected throughout Boundary Vets and forms part of a developing yet experienced front of house team.

You will work closely with the Client Care Manager to deliver an outstanding experience for clients and visitors. An essential aspect of this role is to maintain a positive and friendly attitude.

The role is varied and will include (but is not limited to) the following:

- Greeting clients, and their pets, with a friendly and helpful manner at all times
- Diary management
- Maintain client confidentiality at all times
- Day to day administrative duties including filing, debt management and client accounts
- Maintaining the organisation and hygiene standards of the reception areas
- Processing payments in various forms
- Processing repeat medication requests
- Maintaining up to date and accurate records at all times

**Benefits**:

- 5 weeks annual leave per year in addition to bank holidays
- Birthday leave
- Automatic registration onto theBritish Veterinary Receptionist Association (BVRA) with support to complete Bronze, Silver and Gold awards
- Weekly fruit delivery to practice
- Opportunity to improve and excel in client care with in-house and external training provided
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:
Employee assistance program; Eyecare voucher scheme; Free annual Flu jab; Cycle to work scheme; Recruitment referral reward scheme.

**About us**
Boundary Vets are an RCVS-accredited practice, dedicated to the care of small animals in Abingdon and the surrounding areas for over 10 years.
- Boundary Vets, as part of Linnaeus, are committed to supporting the physical and mental health of all our associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone._

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