Receptionist

This is a great opportunity to take on the next steps in your hospitality career and **lead a Food & Beverage team with Surya Hotels, reporting to & working with the hotels Senior management team to maximise guest experience.** In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘**_Ownership with Personality_**’ values.

Its striking powder-blue façade, a study in Georgian elegance, is as much a part of King’s Lynn’s Tuesday Market Place as the stalls that have traded here for generations. It’s the quintessential market town hotel - a handsome hostelry with history at every turn, restored and restyled for the discerning twenty-first century traveller.

Political icons; princesses; the who’s who of King’s Lynn’s past - the Dukes Head has played host to them all. Today, period charm meets contemporary chic, 80 spacious rooms that envelope you in comfort, and the very best local produce is served - in our acclaimed restaurant, lounge and buzzing bar.

We’re looking for someone who can maintain a positive and calm outlook, a friendly approach, can communicate effectively both verbally and in writing, carry out instructions, be able to pay close attention to detail and a desire to provide exceptional customer service.

To succeed within the role you must have previous experience of working within a hotel reception and knowledge of hotel reservations systems. You should also have good sales ability, an approachable manner, and knowledge of the MS Office suite.

Duties and responsibilities will include:

- taking reservations,
- dealing with guests’ enquiries and assistance,
- check-ins and check-outs,
- taking payments,

If the above role interests you please get in contact with us, we look forward to hearing from you soon.

In return for your commitment and enthusiasm for your role we offer you great opportunities to advance your career in Hospitality, Apprenticeships learning, access to our Employee Assistance Programme through Hospitality Action, Auto-enrolment pension and our new Wagestream facility.

As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. Surya Hotels' sister Companies in Flying Trade Group operate in Food Manufacturing, Construction, Property and Leisure. We're a diverse and dynamic Group, come join the family

INDFOH