Business Support Officer
1 month ago
Are you a hard working and reliable individual? Do you have previous administrative experience? In this role, you will provide a comprehensive and flexible administrative Business Support Service working across a range of functions/departments as required, this will include implementing and maintaining business support service standards and providing an excellent standard of customer service for internal and external customers. Read on to find out more about this exciting opportunity.
**Main Duties**:
- Provide comprehensive administrative and secretarial support to a number of officers on a daily basis including acting as point of contact for a service or department
- Provide seamless confidential business support and administrative cover working cross departmentally as required within the Business Support Service
- Provide business support to agreed service standards and standard operating procedures to ensure the highest standards of work, including effective and efficient turnaround times and work prioritisation
- Provide an excellent standard of customer service, including reception services and liaison with other departments of the organisation, external agencies and members of the public. This will include taking ownership of customer queries and complaints and following through to completion
- Provide advice and information to colleagues and customers on business support processes
- Process and maintain a range of data and document management systems, this will include filing, archiving, retrieval, research, checking for accuracy, transfer of data to other agencies in line with statutory or service level agreement requirements
- Prepare papers and reports actioning recommendations and maintaining follow up and manage correspondence in accordance with departmental procedures
- Process financial transactions, to include recording and receipt of all monies (including credit card payments), bank lodgements, updating financial records, generating and processing invoices for authorisation, purchasing goods and/or services, maintaining stock control records, assisting with financial claims and budget monitoring in accordance with financial regulations and governance
- Operate and monitor the organisation’s manual and computerised booking/requisition systems in accordance with approved procedures
**Personal Attributes**:
- A minimum of 5 GCSEs (Grades A-C) to include Maths and English
- At least one years previous work experience in a customer service role
- At least one years previous work experience in an administration role, to include typing of letters, reports, filing, etc
- At least six months previous work experience in the use of a Management Information System
**Remuneration and Conditions of Assignment**:
- Full-time, temporary-ongoing
- 37 hours per week
- £12.02 per hour
- If this role isn’t for you, Lynn Recruitment has a broad range of career opportunities to choose from. Get in touch via our website or call us to find out more._
**Job Types**: Full-time, Temporary contract
**Salary**: £12.02 per hour
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Newry and Mourne: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: 23040
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