Visitor Services Guide

5 months ago


Edinburgh, United Kingdom Dynamic Earth Full time

**About Us**

Dynamic Earth is a unique and iconic visitor’s attraction; it is like nothing else on Earth. It’s a chance to experience the primeval forces of nature as they shaped our planet, to journey through space and time and even go on a 4D VENTURE around the world. You’ll be embarking on the interactive adventure of a lifetime - the lifetime of our planet. This means that you will be working in an exhilarating, interesting and engaging work environment.

**Requirements**:
We are currently recruiting friendly, outgoing and enthusiastic staff to work within our visitor attraction on a zero-hour contract.

These positions are to assist within the exhibition guiding visitors through their journey, presenting factual scientific information whilst engaging with visitors to meet Visit Scotland’s 5 star standards. Applicants must also be available to work weekends and weekdays, as shifts are variable dependant on our daily opening/closing times.

**Rate of pay**: £10.42 per hour

**Responsibilities**
- Welcome and orientate guests throughout the tour,
- Present factual information on earth sciences to groups of visitors which accurately represent and brings to life key messages within the exhibition,
- Maintain a high standard of punctuality and personal appearance,
- Ensure that all public areas are tidy and presentable at all times.

**Qualifications/Experience**
- A positive attitude is essential plus the ability to keep visitors well informed while adhering to operational procedures.
- An interest in earth sciences would be an advantage but is not essential.
- Previous experience in working and engaging with the public is also advantageous.

**Benefits**
- Limited complimentary entry to Dynamic Earth for family and friends
- Free staff car-parking
- 25% Discount in the Natural Selection Gift Shop
- Subsidised meals from the Food Chain Café
- Limited Gym Membership at MacDonald Holyrood Hotel
- Staff canteen (complimentary tea, coffee, bread)
- Staff Excellence Award - High street vouchers
- Matched company pension contribution of 5%
- Confidential advice-line through Health Assured
- Dynamic Earth branded workwear supplied

**Job Types**: Temporary contract, Zero hours contract
Contract length: 3 months

**Salary**: £10.42 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount

Schedule:

- Day shift

Work Location: In person


  • Visitor Services Guide

    6 months ago


    Edinburgh, United Kingdom Dynamic Earth Full time

    **About Us** Dynamic Earth is a unique and iconic visitor’s attraction; it is like nothing else on Earth. It’s a chance to experience the primeval forces of nature as they shaped our planet, to journey through space and time and even go on a 4D VENTURE around the world. You’ll be embarking on the interactive adventure of a lifetime - the lifetime of...

  • Tour Guide

    6 months ago


    Edinburgh, United Kingdom Edinburgh Bus Tours Full time

    If you can picture yourself on an open-top double decker bus being driven around Edinburgh while thousands of visitors to the city hang on your every word, then Edinburgh Bus Tours would like to hear from you. Edinburgh Bus Tours, part of the Lothian family, is one of Scotland’s top paid-for visitor attractions and offers a five-star visitor experience....

  • Tour Guide

    5 months ago


    Edinburgh, United Kingdom AULD REEKIE TOURS Full time

    Tour Guide **Duties**: - Conduct guided tours of various locations, providing interesting and informative commentary to visitors. - Lead groups of tourists through designated routes, ensuring their safety and enjoyment throughout the tour. - Share historical facts, cultural insights, and interesting anecdotes about the attractions being visited. - Answer...

  • Tour Driver/guide

    5 months ago


    Edinburgh, United Kingdom Discover Scotland Tours Ltd Full time

    Key Skills - **You must hold as a minimum - a category D1 PCV Licence**: - **Excellent driving skills and experience of driving PCV Vehicles**: - **A passion for Scotland**: - **Outgoing, confident, and welcoming personality**: - **Be able to demonstrate exceptional customer service**: - **To work well individually and as part of a team**: -...


  • Edinburgh, United Kingdom Rewards Training Scotland Full time

    **Are you a recent school leaver interested in tourism, history and customer service?** **Are you interested in a unique, diverse and exciting role in Scotland's most popular paid visitor attraction?** **Do you want to earn money while you learn and work towards a SCQF Level 6 Diploma in Cultural Venue Operations Modern Apprenticeship Qualification?** As...

  • Tour Guide

    6 months ago


    Edinburgh, United Kingdom T. A. Scotland Full time

    You will be part of the team of guides, and your task will be to show Scotland to our visitors, both the city of Edinburgh itself and all the wonderful places that the country offers such as Loch Katrine, Glencoe, Skye, or St. Andrews, sharing the passion for the culture and history of this country. Walking tours range from two to four hours through...


  • Edinburgh, United Kingdom The National Trust for Scotland Full time

    To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure. Specifically, to ensure the smooth and safe operations in Admissions, Tours, Retail, Functions and Events activities...

  • Driver/guide

    6 months ago


    Edinburgh, United Kingdom T. A. Scotland Full time

    You will be part of the team of guides, and your task will be to teach Scotland to our visitors, both the city of Edinburgh itself and all the wonderful places that the country offers such as Loch Katrine, Glencoe, Skye, or St. Andrews, sharing the passion for the culture and history of this country. Walking tours range from two to four hours through...


  • Edinburgh, Edinburgh, United Kingdom Lothian Buses Full time

    As an integral part of the Lothian Buses team, you will be instrumental in delivering exceptional customer experiences to visitors and residents alike. We are seeking enthusiastic and knowledgeable individuals to join our ranks as Urban Edinburgh Experience Guides.Our team of experienced drivers, tour guides, and ticket sellers share a passion for showcasing...

  • Tour Guide

    6 months ago


    Edinburgh, United Kingdom Haggis Adventures and Highland Explorer Tours Full time

    **IMMEDIATE FULL TIME, PERMANENT STARTS AVAILABLE, MINIMUM 40 HOUR WEEK GUARANTEED, FULL PCV TRAINING CAN BE PROVIDED.** **PLEASE NOTE - A valid UK driving licence and passport is required for this position. PCV training is available** **CONTRACTS AVAILABLE - Full time, part time, ad-hoc, flexible and hybrid roles can be available** Looking to do...

  • Tour Guide

    6 months ago


    Edinburgh, United Kingdom Haggis Adventures and Highland Explorer Tours Full time

    **IMMEDIATE FULL TIME, PERMANENT STARTS AVAILABLE FOR PCV LICENCE HOLDERS. MINIMUM 40 HOUR WEEK GUARANTEED** **PLEASE NOTE - A VALID UK PCV LICENCE AND PASSPORT IS REQUIRED FOR THIS POSITION.** Looking to do something a wee bit different? We’re on the hunt for new driver guides who are enthusiastic and energetic, with a crazy passion for Scotland. As far...

  • Tour Guide

    1 month ago


    Edinburgh, Edinburgh, United Kingdom The Travel Coorporation Full time

    HAGGiS Adventures and The Travel Corporation are seeking a Driver-Guide who embodies the spirit of Scotland. As a representative of our company, you will deliver exceptional customer experiences on our tours, showcasing the beauty and charm of our epic wee country. We are looking for someone who is passionate about sharing their knowledge and enthusiasm with...

  • Tour Guide

    6 months ago


    Edinburgh, United Kingdom The Travel Coorporation Full time

    HAGGiS Adventures and Highland Explorer Tours (part of Radical Travel Group) are on the hunt for new Driver Guides who are enthusiastic and energetic, with a passion for Scotland. As far as jobs go, yours will be pretty awesome. Our Driver-Guides love Scotland to the max. Scotland’s scenery speaks for itself, but these legends take our passengers’...


  • Edinburgh, United Kingdom Visit Scotland Full time

    **Seasonal Visitor Services Advisor** **-** **(**2300004V**)** **Description** WHAT DOES THE TEAM DO? The Information Department is pivotal to delivering inspiration and information to global visitors through a number of channels to drive tourism growth. Our knowledgeable and passionate teams work hard to provide tailored expert advice, connecting our...


  • Edinburgh, United Kingdom Best Tours Company Full time

    Job Responsibilities: - Guide themed tours: Harry Potter, Ghost tours etc. - Describe points of interest around the city to the group and answer any questions, which requires learning a comprehensive history of each check point - Monitor the behavior of the group, especially when young children are in it, and ensure everyone remains in compliance with the...

  • Tour Guide/driver

    5 months ago


    Edinburgh, United Kingdom Experience Scotland's Wild Full time

    **Scotland Tour Guide/Driver - Edinburgh - Experience Scotland's Wild** **Who are Experience Scotland's Wild** Experience Scotland's Wild are an award winning, 5 Star ★★★★★ Tour Operator who focus on going above and beyond to ensure our visitors have the most wonderful time possible as they explore Scotland. We provide Extra Small Group Tours...


  • Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    **Join Our Team: Visitor Experience Team Leader** **About Us**:Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is putting Scotland on the map for all the right reasons! But it’s the range of other...


  • Edinburgh, United Kingdom Lost Shore Surf Resort Full time

    **Join Our Wave: Visitor Experience Team Leader** **About Us**:Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe’s largest indoor climbing arena, is putting Scotland on the map for all the right reasons! But it’s the range of other...

  • Visitor Assistant

    4 weeks ago


    Edinburgh, United Kingdom Pertemps Full time

    Would you like to be part of a team that welcomes 750,000 visitors a year?Do you have a love of Edinburgh's history, along with a head for heights?Look no further, we have the role for you!Role - Visitor Assistant - MuseumsLocation - Various across Edinburgh City CentreDuration - Temporary, ongoingHours - 36 hours per week, working 5 days out of 7Start date...

  • Brewery Tour Guide

    5 months ago


    Edinburgh, United Kingdom Vault City Brewing Full time

    Duties: - Conduct guided tours of Vault City brewery, providing informative and engaging commentary to visitors - Ensure compliance with site Health & Safety rules and ensure tour groups’ safety throughout tour delivery. - Cover the history of our brand, the brewery, brewing process, ingredients, and packaging operations within the tour. - Share...