Customer Service Administrator

4 weeks ago

Basingstoke, United Kingdom Page Personnel - UK Full time

An International leading manufacturing business
- A company who inverst in training and development

**About Our Client**:
**Customer Service Administrator, Basingstoke**:A market leading manufacturing business with modern office close to all main roads and public transport links.

**Customer Service Administrator, Basingstoke**:

- Inputting customer schedules and incoming orders into the ERP system.
- Adhering to contract evaluation procedures and maintaining thorough documentation.
- Strategies for short and long-term to synchronise supply with demand to meet customer needs.
- Collaborating with various teams to streamline sales order management and interdepartmental communication.
- Serving as a point of contact for diverse clientele, addressing inquiries regarding order status and delivery schedules.
- Generating warehouse pick list reports based on weekly customer demands.
- Executing shipping tasks via the ERP system, completing necessary paperwork, and arranging transportation as required.
- Generating Export Documentation in coordination with Customs Broker and liaising with customer-designated transport firms.
- Monitoring outstanding shipments and coordinating follow-up actions with relevant departments.
- Participating in Annual Safety Day events.
- Fulfilling general administrative responsibilities.

**The Successful Applicant**:
**Customer Service Administrator, Basingstoke**:

- Demonstrates proficient communication abilities, interpersonal finesse, and a customer-centric demeanour with a positive outlook.
- Displays outstanding organisational capabilities.
- Capable of prioritising tasks effectively while upholding a high standard of professionalism and meticulousness.
- Works collaboratively within a team environment.
- Possesses a solid understanding of Microsoft Office suite (including Excel, Word, Outlook, and Share-Point)

**What's on Offer**:
Salary circa £23,000 to £27,000 dependant upon experience.
- Contact
- Mark Norrish
- Quote job ref
- JN-032024-6364929
- Phone number
- 07768712818

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