Damage & Maintenance Administrator

3 weeks ago


Castleford, United Kingdom Avis Budget Group Full time

**Damage & Maintenance Administrator - Rental Industry - Castleford**

**Salary - £24,000 plus benefits**

**(Working Hours - Monday - Friday - 8:30-5.00pm)**

We are currently recruiting for a Damage & Maintenance Administrator to join our growing team in Castleford.

As a Damage & Maintenance Administrator, you will be working in a fast paced environment where customer requirements are constantly changing. The D&M team maintain the whole ACL commercial vehicle fleet through our workshops and external suppliers to keep the vehicles on the road for our customers and you will be key to this.

**Key Responsibilities of a Rental Operations Agent**:

- Administration - Update our rental platform ‘Fleet Master’ with relevant information regarding repairs
- Customer Service - Answer calls from customer requesting support, book maintenance with our supplier network and regularly update them with repair progress of the repairs
- Compliance - Supportc ustomers to ensure MOT’s and Services are conducted within agreed timescales.
- Efficiency - Support the team to keep costs to a minimum whilst recovering and damage related costs from customers.

**What we are looking for**:

- Computer Literate
- Excellent communication skills
- Team-player
- Friendly, positive, ‘can-do’ attitude
- Someone looking to develop and grow with in a new part of our business
- Working Hours - Monday - Friday - 8:30am to 5:00pm
- A full valid driving licence with 12 months’ experience

**Great rewards for great work**

Great customer experiences begin with team members who feel valued and respected. That’s why we are committed to looking after our people as much as our customers. We offer:

- 33 days holiday (including Bank holidays)
- A Perkbox account, giving you access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
- Employee Assistance Programme (EAP) provided by Health Assured - 24/7 support for your mental health and wellbeing
- Employee discounts on car rental across Avis Budget Group (including Zipcar).

Avis Budget Group is a leading global provider of mobility solutions, operating three of the most recognized brands in the industry through Avis, Budget and Zipcar, the world’s leading car-sharing network. Together our brands offer a range of options, from car and truck rental to on-demand car sharing that bring vehicles closer to where and when customers need them, by the minute, the hour, one-way, daily, weekly and months-long reservations. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Employee discount
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday

Work Location: In person



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