Programme Support Officer

6 months ago


Luton, United Kingdom GKN Aerospace Full time

**Fantastic challenges. Amazing opportunities.**

GKN Aerospace is reimagining air travel: going further, faster and greener Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 15,000 employees across 41 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers. There are no limits to where you can take your career.

**Job Summary**:
**“Together We Rise”**
It’s great to know you’re making a difference to the future of aviation Whatever part you play you’ll be helping us deliver operational excellence to our customers. Based at our Luton manufacturing plant you’ll do just that. Established in 1993, GKN Aerospace in Luton is a world leader in commercial and military ice protection systems and transparencies. Offering a full range of capabilities; design, analysis, testing, certification and manufacture of electro-thermal ice protection, military fast jet canopies and flight deck windows to over 20 programmes including: Boeing 787, Dreamliner, Airbus A320, AgustaWestland, AW101, Eurofighter Typhoon and Lockheed, Martin F-22 Raptor. Our customers include Boeing, Airbus, Lockheed Martin, Bell Helicopters, Textron, BAE Systems, Pratt & Whitney, Leonardo. Our Luton site is home to 400+ employees and onsite facilities including onsite parking, canteen, vending machines and showers.

Based at our Luton manufacturing site as the Programme Support Officer you’ll join the Programme team reporting to the Programme Manager and support the day to day programme operations of the business. You’ll support on a range of manufacturing projects for customers and be responsible for the administration and activities associated with control and monitoring of progress, scope, cost and resource management within the programme. You will need to be flexible for very limited ad-hoc travel nationally, if required, to meet customers and visit our sites. The core operational hours at our Luton site are: 07:30 - 16:30 Monday to Thursday & 07:30 - 12:30 Friday.

**Responsibilities**:

- Compiling and follow up work breakdown structure (WBS), organisation breakdown structure (OBS), and cost breakdown structure (CBS) schedules/plans for the programme.
- Control and monitoring on progress, scope, costs and resource management and allocation for the programme.
- Based on analysis, initiating of improvements/recoveries on on-time delivery (OTD) and quality (Q) from Customer Scorecards/delivery schedule adherence (DSA)/Q etc in close collaboration with the responsible disciplines.
- Preparing and maintaining the customer outlook for budgeting purposes.
- Preparing the demand for operations, including required performance measures and preparing the handshake agreements with the performance site.
- Supporting Risk and Opportunity Management activities and managing the risk register to control and mitigate the risk exposure.
- Establishing and controlling robust document management in the programme and towards/ from the customer.
- Support creation, coordination and delivery of (change) proposals to customer requests.
- Preparing and analysing the Programme Performance Summary (PPS), and initiating actions in case of deviations.

**How You'll Contribute**:

- To help us make a difference, you’ll bring your passion and talent for what you do along with the following skills, experience, qualifications and attributes:

- **Essential**:

- Good standard of general education to include grade C/Level 4 or above in Maths and English GCSE (or equivalent)
- Experience of a busy role working with a range of stakeholders, which sees you managing conflicting demands
- A high level of accuracy in performing work
- Proficient in Microsoft Packages: Excel, PowerPoint, Word, Outlook

**Desirable**:

- Experience in a Programme/Project Support role
- Experience using an ERP or SAP systems
- Experience within commercial, engineering or operations within the aerospace industry
- Either completed or registered for acknowledged Programme/ Project Management Certification

We are looking for people who want to make a difference, talented members with the skills and passions to become the best of the future in what they do. The Programme Support Officer will have strong communication skills, you’ll be a point of contact for our customers and work cross-functionally within the business, with a positive mind-set and can do attitude.

**What We'll Offer**:

- Once you’re on board you’ll get the following perks and benefits:
- £30,000 to £36,000 per annum dependent on experience
- Industry Leading Pension Scheme = we’ll match your contributions up to 8% on a 1 : 1.5 basis
- Life Assurance 8 x s



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