Lettings Negotiator Level 3/level 2 Office Customer
6 months ago
EMPLOYER DESCRIPTION
Property Letting Company.
More than 60 years' experience with over three generations of the same family successfully letting properties to professionals and students across Leeds.
**Apprentice Lettings Negotiator Level 3- Business Administrator qualification**
ROLES & RESPONSIBILITIES
- Undertake daily administrative tasks including answering the phone, taking card payments and completing tenancy contracts.
- this includes booking in viewings, recording maintenance issues and logging keys on the veco system.
- Update and maintain the company database and websites with new rents, available dates and photographs when necessary.
- Bring up to date window displays, property leaflets and booklets when properties are let throughout the year.
- Compose and post online content to the website and social media accounts.
- Communicate directly with customers and complete viewings of properties when scheduled in.
- Learn new marketing techniques and advertising approaches to improve websites and window displays.
- Prioritise jobs to ensure deadlines are met
SKILLS REQUIRED
- Demonstrate ability to multi-task and adhere to deadlines.
- Be well organised with a customer orientated approach
- Be able to work individually as well as a team.
- Have basic computer skills to use Word, Outlook, Excel, Power Point etc.
- Must have own car to do property viewings/inspections
- Be able to communicate well with customers, have some selling interest.
**Apprentice Office Customer Support Level 2- customer service qualification**
ROLES & RESPONSIBILITIES
- To assist in all aspects of office tasks,
- Operating the customer and property database
- Answering the telephone, booking appointments
- Assisting in property inspections
- Updating regulation certificates on the database
- Logging keys in and out of the business
- Assisting with feedback calls
- Assisting the marketing department, taking photos, dressing properties for photo shoots
- Assisting with meter readings, on various properties
- Day to day general office tasks
SKILLS REQUIRED
- Basic computer skills, e.g. competent with word and excel
- Friendly, bubbly and outgoing personality
- Willingness to learn and develop
WORKING DAYS
8.30-5.00 pm - Monday to Friday
QUALIFICATIONS REQUIRED
C or above for Maths and English.
FUTURE PROSPECTS
**Job Type**: Apprenticeship
Work Location: In person
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