Lettings Negotiator Level 3/level 2 Office Customer

6 months ago


Leeds, United Kingdom Calderdale College Full time

EMPLOYER DESCRIPTION

Property Letting Company.

More than 60 years' experience with over three generations of the same family successfully letting properties to professionals and students across Leeds.

**Apprentice Lettings Negotiator Level 3- Business Administrator qualification**

ROLES & RESPONSIBILITIES
- Undertake daily administrative tasks including answering the phone, taking card payments and completing tenancy contracts.
- this includes booking in viewings, recording maintenance issues and logging keys on the veco system.
- Update and maintain the company database and websites with new rents, available dates and photographs when necessary.
- Bring up to date window displays, property leaflets and booklets when properties are let throughout the year.
- Compose and post online content to the website and social media accounts.
- Communicate directly with customers and complete viewings of properties when scheduled in.
- Learn new marketing techniques and advertising approaches to improve websites and window displays.
- Prioritise jobs to ensure deadlines are met

SKILLS REQUIRED
- Demonstrate ability to multi-task and adhere to deadlines.
- Be well organised with a customer orientated approach
- Be able to work individually as well as a team.
- Have basic computer skills to use Word, Outlook, Excel, Power Point etc.
- Must have own car to do property viewings/inspections
- Be able to communicate well with customers, have some selling interest.

**Apprentice Office Customer Support Level 2- customer service qualification**

ROLES & RESPONSIBILITIES
- To assist in all aspects of office tasks,
- Operating the customer and property database
- Answering the telephone, booking appointments
- Assisting in property inspections
- Updating regulation certificates on the database
- Logging keys in and out of the business
- Assisting with feedback calls
- Assisting the marketing department, taking photos, dressing properties for photo shoots
- Assisting with meter readings, on various properties
- Day to day general office tasks

SKILLS REQUIRED
- Basic computer skills, e.g. competent with word and excel
- Friendly, bubbly and outgoing personality
- Willingness to learn and develop

WORKING DAYS

8.30-5.00 pm - Monday to Friday

QUALIFICATIONS REQUIRED

C or above for Maths and English.

FUTURE PROSPECTS

**Job Type**: Apprenticeship

Work Location: In person


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