Credit Controller/accounts Assistant

5 months ago


Dereham, United Kingdom Culligan Water Full time

**Who are we?**

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

We are seeking an experienced Credit Controller on a 6M FTC.

**Responsibilities**:

- Responsible for maintaining ledgers recording customer debt, communications, queries and outcomes.
- Ensuring timely cash collection and recording of customer debt.
- Responsible for resolving, negotiating and concluding debt cases with both internal and external customers.
- To maintain accurate administration of customer account and case notes.
- Work closely with the customer and necessary operational teams to ensure effective resolution of customer debt.
- Assist with month-end close procedures and provide support to the finance team as necessary.
- Identify process improvement opportunities and implement necessary changes.

**Can you**:

- Demonstrate strong oral, negotiation and written communication skills
- Demonstrate competence in using Microsoft Office tools
- Provide strong customer service

**Are you**:

- Experienced with month-end close procedures
- Experienced in a shared services environment
- Experienced with finance systems and tools

**What we Offer**
- 25 days' holiday + Bank Holidays
- Company Pension scheme
- Shopping discounts + 24 hours access to Employee Assistance Programme + Volunteering Day
- Employee support network and mental health assistance
- Opportunity for career progression

Please consider yourself unsuccessful on this occasion if we don't get back to you within two weeks.

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

Pay: Up to £25,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person


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