Full Time Dental Receptionist

4 weeks ago


Reading, United Kingdom Dentalcare Group Full time

Dentalcare Group have an exciting opportunity for a Full Time Dental Receptionist to join our busy Dental team on the High Street of Pangbourne Village.

**About Us**

The first Dentalcare surgery opened in 1964 and have since built a reputation in serving people well. Our current management team came into place in 2006 and have since brought several select surgeries across Southern England into the group gradually. Dentalcare Group are a clinically lead team with an ambition to deliver high quality dentistry at an affordable cost. Our motto is ‘High Quality Dentistry made easy’, something we truly believe in. The Dentalcare staff are the key to our success and we offer a great place to work in return.

We are inspired by developing Centres of Excellence at every one of our practices - focused on our patients’ needs for family dentistry and specialist needs such as dental implants and orthodontics.

**The Pangbourne Team**

The practice is situated within a converted two-storey building on the high street of the beautiful Pangbourne village, providing easy access into Reading and London. You will work within a 5-minute walk from the Pangbourne train station and will have quick access to an array of vibrant shops.

This NHS practice is situated within an affluent area, within a high footfall location - which means that our three surgeries are always busy. We offer disability access, a decontamination room, and digital x-rays to a mix of NHS and Private patients and offer specialist services such as Boutique Whitening, Invisalign, Implant and private aesthetic dentistry.

There is a separate staff room with all the facilities needed for your breaks and you can be assured that our team believes in the ‘a problem shared is a problem halved’ philosophy - which means that you will be joining a team that works together like a family.

**The Role & Responsibilities**
- You will provide the highest levels of patient support and professionalism at all times.
- You will be managing a busy Reception with a high number of telephone calls, patients and staff to support - It is therefore important that you have outstanding telephone manner and excellent customer service / communication skills - and that you want to put patients’ interest first.
- You will be tasked to assist with various administration, filing and other tasks as required by the team.
- We are looking for a committed and hardworking individual to join our happy team and assist in our growth. It is also important that you are friendly, enthusiastic, and able to work well under pressure.

**The Working Hours**
- This is a full-time role, working 40 hours, Monday - Saturday, no Thursdays.
- This is a permanent position, available to start as soon as possible.

**About You**
- You will have completed a Secondary / GCSE or similar qualification.
- We are ideally looking for a minimum of 2 years’ experience working within a busy Dental Reception or similar customer-facing role.
- It is essential that you are a highly responsible, reliable, diligent, and hardworking individual.
- Dental Reception and SOE/Exact Dental Software experience would be preferred (although not essential - as training can be provided).
- You will have an ability to work with the public and within a team, with a willingness to learn and be mentored.

**Benefits for you**
- We provide an excellent remuneration package, payment to be agreed (negotiable, dependent on experience).
- A pension scheme to help you plan for the future.
- You will be supported by our Practice Manager to make sure you get the right training and development to be successful. We will also provide you with CPD and support you in your personal development throughout your career with us.
- We are a recognised "Investors in People" company.

**If you are passionate about supporting patients and genuinely want to provide an excellent dental experience, we can offer you a career working in a friendly and supportive environment so please get in touch with us today


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