Employer Engagement Administrator

2 weeks ago

Coventry, United Kingdom We Are Digital Full time

**Job Title**: Employer Engagement Administrator

**Salary**: £21,000-£24,000 pa

**Location**: Friars House, Coventry

**Hours**: 37.5 hours per week Monday to Friday, 9am to 5pm

**Role Type**: Permanent Full time

**Why We Do What We Do**

We Are Digital (WAD) was founded in 2012 to help all organisations to support and enable all their customers to benefit from the life-changing impact of the Digital Revolution. WAD is an exciting and fast-growing social-impact-driven company empowering people to enrich their lives and communities.

At the core of everything we do is to create a positive impact on how people live their lives. Our vision is for everyone to have easy access to the digital services, advice, and support that they need to confidently live their lives to the full. We empower the community by providing the mechanism through which the national support services can be run impactfully. We enable full-service training, advice, and support wherever and however people need it to be delivered

We deliver positive and practical solutions to break down the barriers of exclusion. We do this by equipping people with the skills to alleviate digital, financial, and social isolation, through our nationwide network of delivery partners, underpinned by centralised project management expertise to seamlessly deliver and manage all elements of a successful community investment programme.

We partner with corporates, central government, social housing providers, and local authorities to deliver positive and practical out-of-the-box training interventions, tailored solutions, and ground-breaking new work.

Our programmes typically target those who need support getting online (Digital Inclusion), help with managing their money better (Financial Wellbeing), transacting online with the government (Assisted Digital), and ending digital poverty by supplying everything people need at the point of need (digital support) and finding digital skills work (Employability).

Our fast-growing company is a place for career-hungry purpose-led individuals. As the company grows, we will create even more impact and your career will grow too.

**What would you be doing?**

**JOB PURPOSE**

We are seeking an Employer Engagement Administrator to provide a range of administrative support to our progression team and training bootcamps. Working alongside our Employer Engagement Partner you will manage the administrative functions and processes between our learners and employers.

**CORE ACCOUNTABILITIES**

Responsibility for maintaining accurate and updated employer partner records

Collate and collect evidence from employers ensuring meets funding requirements

Upload evidence on to learning system

Support employer engagement partner to brief employers on the process to register vacancies

Understanding of training policies, procedures, and resources

Reviewing schedules and ensuring tasks that you are responsible for are completed within the timeframes set out and expectations are managed

Carry out other administration duties within the scope of the job title as advised by the Employer Engagement partner

Set up employers on portal

Assist the employer engagement partner in arranging diary appointments

**What is essential for us?**

**REQUIRED COMPETENCIES AND BEHAVIOURS**

**Essential**

Efficient in using office software packages, including Microsoft Office and bespoke CRM systems

A strong enthusiasm for improving people’s lives through digital inclusion

Excellent oral, written communications skills as well as supreme attention to detail

Strong communicator with good networking skills and able to build strong positive relationships with a diverse group of people both internally and externally

Ability to work in a rapidly expanding company to meet business objectives, whilst balancing autonomy and feedback to your line manager

Ability to work in a high-pressure environment with multiple competing deadlines

A clear understanding and working knowledge of safeguarding and confidentiality requirements including GDPR within the workplace

BPSS clearance or ability to gain clearance is essential

Excellent organizational and time-management skills

Ability to work in a high-pressure environment with multiple competing deadlines

Ability to work effectively as part of a team withexcellent customer service skills.

Ability to develop and maintain effective working relationships within the team, learners, and our partners across the business

A solution focused approach to overcome and problems, issues for challenges faced in the role

**Desirable**

Previous experience in high growth starts up business

Experience of working in or with Housing Associations and Not for Profit sector

Experience of liaising with a wide range of internal and external partners

Intellectual agility and ability to think on one’s feet

Knowledge of outsourced training delivery models
- (DFE digital skills bootcamp training)

**How are we going to do t

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