Technical Support Advisor

4 weeks ago

StratforduponAvon, United Kingdom Thomas Jacks Limited Full time

**Job Title**: Technical Support Advisor

**Department**: Service Support

**Reports to**: Support Manager

**Based at**: Apex House, Timothy’s Bridge Road, Stratford-Upon-Avon

**Hours**: Monday to Friday 09:30 - 17:30

Thomas Jacks is continuing to expand and we are looking for a Technical Support Advisor to join the team. On a day-to-day basis, you will assist in the test and inspection of all consumer products that we distribute including night vision, thermal imaging, optical systems and related equipment - training will be given. You will need to provide technical support to retailers and directly to end users over the phone so if you are a methodical, patient individual that likes to provide outstanding customer service read on...

Thomas Jacks is a privately owned business that has been successfully trading for over 27 years as a trade-only distributor. We pride ourselves on the level of the after-sales care we provide to our customers. As a member of the Service Support team you will need to have an appropriate level of technical knowledge and relevant IT skills. Diligence, conscientiousness and attention to detail are highly regarded qualities at Thomas Jacks and will be particularly important in this role where meticulous detailed records are maintained.

**Key Responsibilities**:

- Maintain, record and update the product service system (R.M.A.)
- Receiving, documenting, recording and despatching product returns
- Prepare manufacturer returns and test manufacturer repaired product
- Assist with product spare part sales & supply
- Assist with technical queries (when appropriately trained)
- Assist in new product testing (when appropriately trained)
- Test and assist with minor repairs of products (when appropriately trained)
- Assembly of devises

**Qualifications/Experience**:

- 5 GCSE’s or equivalent
- Preferably holding a Level 1 C&G or BTEC electronics qualification
- Good knowledge of electronics is desirable but not essential
- Experience of SAPB1 would be an advantage but not essential

**Benefits**:

- Bonus Scheme
- Further benefits discussed at interview stage

**Job Types**: Full-time, Permanent

**Salary**: From £18,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location

  • Technical Support Advisor

    2 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Thomas Jacks Limited Full time

    Job Title: Technical Support AdvisorDepartment: Service SupportReports to: Support ManagerBased at: Apex House, Timothy's Bridge Road, Stratford-Upon-AvonHours: Monday to Friday 09:30 - 17:30Thomas Jacks is continuing to expand and we are looking for a Technical Support Advisor to join the team. On a day-to-day basis, you will assist in the test and...

  • Technical Support Advisor

    4 weeks ago

    Stratford-upon-Avon, United Kingdom Jobheron Full time

    A qualified Technical Support Advisor is needed to join the team at this leading privately-owned trade-only distributor based in Stratford-upon-Avon. For 27 years, they have been successfully operating as a trade-only distributor of night vision, thermal imaging, day optics, gloves and armour, lights and beacons, outdoor clothing and other related parts and...

  • Technical Support Advisor

    4 weeks ago

    Stratford-upon-Avon, United Kingdom Thomas Jacks Limited Full time

    **Job Title**: Technical Support Advisor **Department**: Service Support **Reports to**: Support Manager **Based at**: Apex House, Timothy’s Bridge Road, Stratford-Upon-Avon **Hours**: Monday to Friday 09:30 - 17:30 Thomas Jacks is continuing to expand and we are looking for a Technical Support Advisor to join the team. On a day-to-day basis, you will...

  • Technical Advisor

    4 weeks ago

    Stratford-upon-Avon, United Kingdom Farmlands Co-operative Full time

    Interested in working with us at Farmlands? Register your interest for future opportunities! Kiwi-owned brand - Aotearoa's largest farming co-operative Wide range of benefits available Genuine career development opportunities Mō te whai waahi | About the opportunity While we don't have any current Technical Advisor vacancies, we're still...

  • Collections Advisor

    2 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Page Personnel Secretarial & Business Support Full time

    We are seeking a dedicated Collections Advisor to join our Customer Service team. The successful candidate will be responsible for managing customer accounts, ensuring timely payment, and providing exceptional customer service. Client Details Our client is a leading financial services business with a strong presence in the UK market. With a team of over 1000...

  • Service Advisor

    2 months ago

    Stratford-upon-Avon, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £26,000 OTE- £32,000 + Location - Stratford-upon- avon   Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.     Responsibilities of a Service Advisor ·Take Service Department bookings. ·Ensure efficient workshop...

  • Service Advisor

    2 months ago

    Stratford-upon-Avon, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £26,000 OTE- £32,000 + Location - Stratford-upon- avon   Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.     Responsibilities of a Service Advisor ·Take Service Department bookings. ·Ensure efficient workshop loading,...

  • Service Advisor

    4 weeks ago

    Stratford-upon-Avon, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £26,000 OTE- £32,000 + Location - Stratford-upon- avon   Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.     Responsibilities of a Service Advisor ·Take Service Department bookings. ·Ensure efficient workshop loading,...

  • Service Advisor

    4 weeks ago

    Stratford-upon-Avon, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £26,000 OTE- £32,000 + Location - Stratford-upon- avon   Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.     Responsibilities of a Service Advisor ·Take Service Department bookings. ·Ensure efficient workshop...

  • Service Advisor

    2 months ago

    Stratford-upon-Avon, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £26,000 OTE- £32,000 + Location - Stratford-upon- avon   Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.     Responsibilities of a Service Advisor ·Take Service Department bookings. ·Ensure efficient workshop loading,...

  • Service Advisor

    4 weeks ago

    Stratford-upon-Avon, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £26,000 OTE- £32,000 + Location - Stratford-upon- avon   Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.     Responsibilities of a Service Advisor ·Take Service Department bookings. ·Ensure efficient workshop loading,...

  • Service Advisor

    2 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Auto Skills UK Full time

    SERVICE ADVISORBasic Salary - £26,000 OTE- £32,000 + Location - Stratford-upon- avon Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor Take Service Department bookings. Ensure efficient workshop loading, whilst...

  • Technical Support Advisor

    7 days ago

    Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Customer Technical Support Advisor** **Quorum Business Park, Longbenton - NE12 8BU** **Salary**: £21,000 - £23,000 per annum + Performance based bonus **Working hours**:Full time**, **37.5 hours per week, shift pattern between 9am - 8pm Monday-Sunday (5 days on 2 days off) **Holidays**: 21 days plus bank holidays increases to 23 days plus bank...

  • Technical Sales Advisor

    2 days ago

    Burton upon Trent, United Kingdom Professional Technical Ltd Full time

    Requirement for a commercially minded salesperson to join a global business with a demonstrable history of providing training and career progression opportunities.Professional Technical Recruitment are partnered with a market leading manufacturing and servicing business on their search for a Technical Sales Advisor.This role has been a starting point within...

  • Technical Sales Advisor

    3 days ago

    Burton upon Trent, United Kingdom Professional Technical Ltd Full time

    Requirement for a commercially minded salesperson to join a global business with a demonstrable history of providing training and career progression opportunities.Professional Technical Recruitment are partnered with a market leading manufacturing and servicing business on their search for a Technical Sales Advisor.This role has been a starting point within...

  • Service Advisor

    2 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Nu-Recruit Full time

    Service Advisor Tasks include:General service advisor: booking in motorcycles, sorting warranty admin, dealing with customers & jobs under tight time-scale conditions.Brilliant customer care AND administrative skills.Excellent juggling abilities as lots of diary managementFull MS word skillsFlexible & able to adapt to timescales & deadlines.Telephone calls &...

  • Technical Sales Advisor

    22 hours ago

    Burton upon Trent, United Kingdom Professional Technical Ltd Full time

    Requirement for a commercially minded salesperson to join a global business with a demonstrable history of providing training and career progression opportunities.Professional Technical Recruitment are partnered with a market leading manufacturing and servicing business on their search for a Technical Sales Advisor.This role has been a starting point within...

  • Environmental Compliance Advisor

    1 week ago

    Stratford-upon-Avon, United Kingdom CCR Reverse Logistics Group Full time

    **Vacancy Type** Permanent/Full Time **Location** Stratford-upon-Avon (Hybrid) **Entity** Valpak **Salary** £25,000 - £27,000(pro rata) + up to 10% bonus & benefits **Job Summary** **Why choose Valpak?** Valpak has created a friendly and supportive working environment that enables our team to perform to the best of their abilities, with flexible...

  • Environmental Compliance Advisor

    2 weeks ago

    Stratford-upon-Avon, United Kingdom Valpak Limited Full time

    Why choose Valpak?If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.Valpak has created a friendly and supportive working environment that enables our team to perform to the best of their abilities, with flexible hours, hybrid working options, access to training and...

  • Environmental Compliance Advisor

    2 weeks ago

    Stratford-upon-Avon, United Kingdom Valpak Limited Full time

    Why choose Valpak?Valpak has created a friendly and supportive working environment that enables our team to perform to the best of their abilities, with flexible hours, hybrid working options, access to training and opportunities to get involved in various groups to nurture key interests.With social value at the heart of our business ethos, employees can...