Retail Food Assistant

2 weeks ago

Brighton, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

The Retail Food Service Assistant will be responsible for the provision of an efficient, safe and hygienic food service from Retail Catering Outlets operating within established food hygiene, safety practices, methods and procedures. This will include food preparation, cooking and serving of meals and dishes from the Restaurant counter to customers, using EPOS till system and following cashing up procedure.

The post holder will be responsible for the safe and hygienic cleaning of front and back of house areas and all associated equipment.

The Retail Food Service Assistant must be receptive to individual customers service needs and assist them with using drinks machines and helping them get seated if needed.

The role will also include undertaking duties to provide a Portering and cleaning service to the Retail department and to assist in the transportation of food stored in a chilled or frozen working and storage environment in the catering department to the Restaurant.

To generally assist when required with other comparable tasks including Stock take, Saffron and the general stores as directed by their Assistant Duty Manager/Duty Manager.

The post holder will need to be fully aware of the Trust’s Values and Behaviours and Patient First initiatives and act accordingly.

Knowledge of cleaning methods and equipment use (E) Knowledge of food hygiene practices and food presentation (E)

Previous experience in retail catering and/or catering services in a hospital or healthcare related environment (D)

An understanding of COSHH (Control of Substances Hazardous to Health) Regulations (D) An understanding of the need for colour coded equipment (cross infection issues) (D) Experience of working in a patient/public area (D)

Ability to communicate at all levels i.e. with colleagues and managers, other departmental staff, patients, visitors and stakeholders. Effective communication and customer care skills. To be able to interpret and demonstrate understanding of written instructions To be able to use a range of equipment competently and safely Computer literate (D)

Ability to follow instructions, carry out procedures, adhere to policies/procedures and use equipment correctly.

Good organisational skills and the ability to prioritise tasks.

Ability to prioritise own work within well established procedures and practices and implement changes set by others. To work in accordance with the Trust’s policies and procedures.

Join us at UHSussex, every day is different, you can be the change, better never stops.

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.Improving lives: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves. Build a career with us: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

1. To provide a high level of customer service to patients, staff and visitors

2. To clean allocated pieces of heavy catering equipment using instructions and cleaning materials

3. To dispose of waste materials from catering areas to designated collection points.

4. To operate industrial dishwashers in all catering areas.

5. To operate mechanical floor scrubbing and steam cleaning equipment.

6. To transport provisions, equipment and other catering related items as required.

7. To maintain clean working environment at all times, with special regard to hygiene.

8. To ensure that all food is prepared in the environment with due care and attention, particularly in regard to customers’ special dietary requirements: for example, nut, dairy or wheat allergies.

9. Collate the number meal sold as required and generate associated uniware system reports as necessary.

10. Printing of the Menu sheets for Lunch service ensuring that all the correct Allergen and Cost information has been captured and the sheets ar

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